It is a cardinal rule of outdoor adventure: The North Face equipment goes wherever unforgiving conditions call for the highest quility gear. The extreme conditions of the seasons place even greater demands on equipment. The North Face has assembled this seasons collections with that in mind and The North Face tech packs make backcountry adventure more accessible than ever.
The North Face has applied some uncomprimising standards for quality and design to everday equipment, like travel luggage and daypacks, which need to endure abuse of a differnt nature.
“My product was delayed (a few times) however, i was kept informed, offered alternatives and provided with discounts as compensation. I love your service. I am a leadership and customer excellence speaker/consultant by profession and the way i was treated is exactly what i encourage other businesses to do. You guys are awesome - thanks!”
“Fantastic service, bag arrived extremely quickly. Excellent quality.”
“Easy and simple.”
“Your service over the phone was excellent (i think i spoke with mark). I was promised a call-back within 30 minutes and was called sooner than that with succinct info as requested.”
“Great service and so easy to transact with, well designed and laid out website easy to navigate through from start to checkout. Love it,.”
“+ excellent stylish range, price and general end-to-end buying experience - the bag was delivered without any packaging, even a generic plastic cover. Very poor. If damaged during transportation (what if the delivery bag had a whole) it would have been hard to demonstrate that the fault was from the sender side.”
“Quick and efficient.”
“Your customer service was amazing thank you.”