It is a cardinal rule of outdoor adventure: The North Face equipment goes wherever unforgiving conditions call for the highest quility gear. The extreme conditions of the seasons place even greater demands on equipment. The North Face has assembled this seasons collections with that in mind and The North Face tech packs make backcountry adventure more accessible than ever.
The North Face has applied some uncomprimising standards for quality and design to everday equipment, like travel luggage and daypacks, which need to endure abuse of a differnt nature.
“Like the product features in photos and videos, on how it would look on people. Especially like the on and off sale promos, which entice me once a while to buy stuff that i don\'t necessarily need. Not necessarily liking the delivery fee. If i need something urgently, might pay for it, but if delivery is free, do not mind waiting a week to a month depending on stock availability from rush. This will entice people to buy more often from the site i suppose.”
“Extremely quick dispatch and delivery. Great choice of items available.”
“Great communication and excellent service overall - and the iphone cover they sold to me is fantastic!”
“I hate online shopping as it is because i don\'t know any of the terminology and buying bags/clothes etc. Should take 2 seconds. Online i have to do a bunch of annoying and boring research. As it turns out, even though i found what appeared to be the perfect bag, you had typed the dimensions in incorrectly, so when it arrived it turned out to be inadequate for my needs. It was good you had a help line and the operater was really helpful (if a little testy at times, but i get it, customer service is hard). However the risk of having to stuff about returning things when they\'re incorrect is too great and i\'ll not take that risk again with your website. It\'s no great loss to you because i avoid buying things online like the plague, and rarely buy anything anyway. Have you processed my refund yet?”
“Quick service, good quality laptop backpack. I would definately buy again!”
“Fantastic and fast service. Had a problem with my product, it was promptly replaced and the e-mail support was excellent with responses almost in real time.”
“Wondful efficient service...”