Here's what our customers are saying ...

  • very easy to deal with, extremely friendly and efficient staff. superb range of products. user friendly website.
    Alex T. from HIghgate, WA, Australia
  • good product info, quick deliver.
    Rebecca S. from Merewether, NSW, Australia
  • easy to navigate web site fast efficient service
    Ian L. from Balwyn North, VIC, Australia
  • I made a preorde item online from rushfaster, however need it urgently . Only about few days after speaking to Matthew.S I received my bag. It was fast! but I guess if without your help, I would not get it this quick. So thank you very much for your help really appreciated. Great customer services, my first time shopping with Rushfaster, but definitely will come back for more shopping....
    vicky w. from St Albans, VIC, Australia
  • Love your products and services, but would appreciate a quicker response if things are out of stock
    John W. from Reservoir, VIC, Australia
  • Excellent customer service from Matthew S. and quick delivery.
    Deidre L. from BEVERLY HILLS, NSW, Australia
  • My pre order arrived faster than predicted which was excellent.
    Kirrily P. from Ainslie, ACT, Australia
  • Awesome website. Great curation of products, amazing service. My new go-to guys for gifts!
    Jane R. from Dulwich Hill, NSW, Australia
  • Fast delivery
    Joanne v. from Kew East, VIC, Australia
  • Fast shipping. Arrived before the three days notice. Cheaper than everywhere else. Will definitely come back for my next Herschel!
    Rose L. from ENDEAVOUR HILLS, VIC, Australia
  • Quick delivery and wonderful range !!
    Jacinta G. from Shepparton, VIC, Australia
  • Love my watch. Delivery was very fast. Perfect transaction !
    Jessie G. from Huskisson, NSW, Australia
  • Only because Mathew fix the damaged product.
    Paul T. from Aspendale, VIC, Australia
  • All Good
    Kerry M. from Rushcutters Bay, NSW, Australia
  • Paid for shipping. Could have bought it cheaper directly Fromm crumpler
    Stephen G. from Windsor, VIC, Australia
  • good price. shipped promptly
    Aaron L. from Karrinyup, WA, Australia
  • product was great. delivery perfect
    rob n. from sydney, NSW, Australia
  • Super fast delivery and sturdy packaging.
    Simone S. from St Peters, NSW, Australia
  • So far Rushfaster is my one stop shop for bags unless you don't stock the brand or model, like Tom Bihn bags, which make some great carry-on luggage. The reason I like you is that your prices are competitive, order and returns are very easy and the website is well designed to quickly find what I am looking for.
    Andreas D. from Brunswick, VIC, Australia
  • I will say that the site is very easy to navigate and make the products easy to find - specifically black, laptop backpacks that won't make me look like a snail. I ordered my bag on Tues 4th October, specifically for a US trip on the following Sunday and as such I selected the 2 days expedited delivery so it would come by Thursday or worst case Friday. It didn't arrive until Monday, by which time I was in the US and it was pointless - had I known this upfront I likely wouldnt have purchased it - I also utilised this store given its name implying it can ship quickly however that didnt seem to be the case. Would I purchase from here again? Possibly, however I was disappointed from my first experience.
    Nathan C. from North Sydney, NSW, Australia
  • very fast shipping and good communication.
    Robert L. from Mount Riverview, NSW, Australia
  • I think you would have to be the best online store in Australia for service and speed. You trump all the others. My second order and I will return in the future for more great products.
    Mark B. from Newtown, VIC, Australia
  • Everything was clear and easy to understand. Costs for products were extremely competitive and shipping was more than reasonable. Would definitely recommend this shop.
    Stephanie M. from Fullarton, SA, Australia
  • I absolutely love the service Rushfaster provides super fast post and service was perfect
    Kay M. from Oxley, VIC, Australia
  • Nothing good at all. Falst advertising, showing products in stock, taking the money thenadvising no STOCK>>>>>> After picking a second and then a third selection, again not in STOCK, why show it in stock when you never has it in the forst place, bait advertising so no will never ever shop or recommend you to anyone, I hate being messed around and you excel in that area. Paul Bishop :>(((
    Paul B. from Brisbane, QLD, Australia
  • Very happy with the bag was a little annoyed that the bag was different then the picture!!
    Rhys J. from Brunswick East, VIC, Australia
  • Great ease of access around the website
    Dee N. from Eden Hill, WA, Australia
  • Excellent service, very prompt and great products
    Bruno S. from Wheelers Hill, VIC, Australia
  • It was a great experience wallet arrived in 2 days couldn't t be better
    Claire W. from Keilor East, VIC, Australia
  • Your customer service is impeccable!! Someone from the company texted me on a weekend to apologise for something not being in stock, and offered to replace it with a more expensive item at no cost to me. They were lovely and very informative. The items arrived very quickly and in great condition. Thank you SO much! :-)
    Samantha W. from Avondale Heights, VIC, Australia
  • Easy ordering, great price and fast delivery = AWESOMENESS Thank you
    Shane J. from Atwell, WA, Australia
  • Easy ordering, great price and fast delivery = AWESOMENESS Thank you
    Shane J. from Atwell, WA, Australia
  • Easy to order and fast very happy
    Monique M. from Worrigee, NSW, Australia
  • Totally efficient. Product arrived quickly.
    Dom B. from Cottesloe, WA, Australia
  • Of course I would. I love all your products. Your prices are reasonable, and you update your stock readily. Orders are received prompty.
    Stefanie J. from Clayton, VIC, Australia
  • Really fast delivery!
    Nicole L. from COCKBURN CENTRAL, WA, Australia
  • Extremely fast shipping and communication!
    India B. from Box Hill, VIC, Australia
  • Web site, product range is great. Product seemed darker than online image - no issue however, as could be my notebook
    Dino A. from Petersham, NSW, Australia
  • Nope! The bag is perfect and the postal service was perfectly efficient, thank you!
    Naomi O. from Alexandria, NSW, Australia
  • Delay to ship was good, product and price as well. Best combo possible when buying on Internet. I'll buy my next bag from you guys.
    Christophe R. from LINDFIELD, NSW, Australia
  • Really easy to make a purchase, quick turn around, shipping cost could be reviewed?!? Otherwise worth it for the service.
    Sarah O. from Margate, QLD, Australia
  • The postage to return items can be a little expensive - for instance it cost me $17 to send back my bag, whereas the freight you charge customers for similar item is $10. Is there a way you could provide cheaper freight option for customers to return items (that could even be deducted from the refund amount). That would make it more of an option for customers to shop more from your website
    SIOBHAN V. from FITZROY NORTH, VIC, Australia
  • Fast shipping
    Sabrina K. from Ridgehaven, SA, Australia
  • Fantastic service & shipping tracking!
    Jennifer S. from Croydon, NSW, Australia
  • All good
    Garth R. from Darlinghurst, NSW, Australia
  • Your customer service was amazing (Matthew S, pay rise for sure). Delivery super quick and products great. Definitely will buy again.
    Natalie W. from Tawonga South, VIC, Australia
  • the customer service was amazing - great communication
    Natacha H. from Subiaco, WA, Australia
  • No it was excellent service
    DERRICK W. from TUSMORE, SA, Australia
  • awesome shipping time of 2 days.
    Scott B. from Centenary Heights, QLD, Australia
  • Fast af shipping and the product is in one piece
    Jake H. from PARKWOOD, WA, Australia
  • Great price. Fast shipping.
    Chris H. from Forresters Beach, NSW, Australia
  • I think you guys are pretty much perfect. Already thinking about my next order! Oh wait, get a mobile site!!! Browsing your site from my phone - and indeed entering this feedback - is very annoying with a site designed for larger screens.
    Duncan M. from Richmond, VIC, Australia
  • Excellent service and price!
    Steve P. from Kingston, ACT, Australia
  • Great information provided about product on site. Very efficient delivery.
    Lisa F. from Burraneer, NSW, Australia
  • I initially bought the wrong sized phone case — not paying attention when ordering late at night — so was perturbed about how I might fix my mistake. Once I checked your site and saw how easy it could be, I was reassured, and pleasantly surprised to experience one of the quickest and smoothest exchanges I've experienced with an online site. This is what customer service should aspire to be with all online retailers!
    Kyle M. from Hillside, VIC, Australia
  • very quick postage, very impressed!
    Maria U. from Allawah, NSW, Australia
  • Tizzz was a painless experience to deal with "Russie-faster".....and my toilet bag (dunny-bag) is a killer (Crumpler The Dry Red toiletry Bag) is a bweauty...NOW I can see it in it's fire-engine red and I can put and stack all my gear for the next trip...cannot wait...give 'em ago the customer service is very's the Aust Post that lets down the it!!
    Aundry W B. from Dee Why, NSW, Australia
  • Super fast ordering and delivery. 5 stars
    Tai J. from Nudgee, QLD, Australia
  • Super fast ordering and delivery. 5 stars
    Tai J. from Nudgee, QLD, Australia
  • Great range of products and quick and easy check out process.
    Bede M. from Newport, NSW, Australia
  • Great range of products and quick and easy check out process.
    Bede M. from Newport, NSW, Australia
  • Fast service, great communication. Perfect
    Vinam L. from Inala, QLD, Australia
  • Service was as quick as promised!
    Robyn L. from Junee, NSW, Australia
  • Easy to use, quick post service
    Victor B. from Mount Waverley, VIC, Australia
  • Every transaction that I have conducted with Rushfaster leaves me with a high level of customer experience and satisfaction.
    Geoffrey W. from 2010, NSW, Australia
  • slightly expensive
    Kevin Q. from KINGSGROVE, NSW, Australia
  • Fast. Easy website.
    Peter S. from Findon, SA, Australia
  • It would be great if you have real life use reviews of your products, preferably in video format.
    Riaan J. from Mount Lawley, WA, Australia
  • Would love you guys to have the "pick up" option back instead of having to pick
    Helen M. from Carlton, NSW, Australia
  • easy shopping!
    James K. from LINDFIELD, NSW, Australia
  • The shopping experience was easy and shipping was timely.
    Judy L. from South Melbourne, VIC, Australia
  • Loved the easy and quick transaction Super fast shipping
    Kunwar R. from Westbourne Park, SA, Australia
  • Nice touch to supply easy instructions fro returning the item. Didn't need it but felt very reassured :-)
    Erika H. from Blackwall, NSW, Australia
  • Free shipping didn't apply once the discount was given. Then to make matter worse, item took 5 days to arrive instead of 3 as indicated in your shipping details. When I rang the help desk, I was advised 5 days to expect a package sent from NSW to NSW. You should indicated the shipping as 5 days if estimated timing to arrive from Austpost is 5 days.
    Francis K. from Sydney, NSW, Australia
  • Information on products are spot on. Good attention to detail.
    Nick T. from Monterey, NSW, Australia
  • Excellent range of products and brands, love the reviews given on the range
    Benedict N. from Brookvale, NSW, Australia
  • Excellent range of products and brands, love the reviews given on the range
    Benedict N. from Brookvale, NSW, Australia
  • Excellent range of products and brands, love the reviews given on the range
    Benedict N. from Brookvale, NSW, Australia
  • The order arrived quickly which was good but it was not packed well and the boxes were all broken. Just lucky I did not purchase these items for a gift.
    Elizabeth D. from Newport, NSW, Australia
  • Good selection, competitive prices, fast shipping
    Stephen B. from Leeming, WA, Australia
  • Everything is great, I have bought from you manay many times and your service is spot on.
    Benjamin B. from New Farm, QLD, Australia
  • The prolonged delay for delivery of my item was very frustrating. One call came indicating it would be sent via express delivery but it still took about another ten days.
    Anna H. from Fitzroy, VIC, Australia
  • The product was as described and at good value. However, the customer service leaves something to be desired.
    Reena R. from Stanmore, NSW, Australia
  • I have no complaints about your site, service or the products you stock. Everything you do, you do really well.
    Toni P. from New Farm, QLD, Australia
  • Impressed with the quickness that the products arrived. Unfortunately I ordered a Plus 6 bellroy iphone cover instead of a iphone 6s I have returned the product but have not heard back from you. Is it possible to send the same product for the iphone 6s
    Glenice D. from Bibra Lake, WA, Australia
  • Service was great, communication excellent, delivery time & details top notch!
    Mark W. from Erina, NSW, Australia
  • I loved your curated selection of products. One suggestion: article / information allowing me to easily compare the suitability of particular bags for particular occasions (e.g. 'if you want to take a suit to the gym then this one's for you.." etc. Maybe it was there and I missed it!
    John C. from East Melbourne, VIC, Australia
  • Service is great, and of course will shop with you again
    Bronwyn M. from Fitzroy, VIC, Australia
    Daryl M. from Noosaville, QLD, Australia
  • Such great service and quick shipping!
    Ronn Ezra S. from Boorooma, NSW, Australia
  • A1 service from Rushfaster - what else is new! Additionally, on another order, after discovering a minor product defect, Matt provided a replacement item pronto. Thoroughly recommended.
    Tony B. from Strathfield, NSW, Australia
  • The entire process of dealing with Rushfaster is seamless. This is really important to me. Thanks.
    Michael W. from FAIRLIGHT, NSW, Australia
  • site indicated this bag would accommodate my laptop but it did not so I sent the item back
    Peter R. from CHARLESTOWN, NSW, Australia
  • The time between ordering and the items arriving was very refreshing!! They arrived so very quickly.
    neil j. from ALEXANDRIA, NSW, Australia
  • Super quick shipping and great product. Very happy thank you :)
    Megan L. from JANNALI, NSW, Australia
  • Great experience, and quick shipping.
    Heeren G. from Surry Hills, NSW, Australia
  • Great items and fast delivery
    Christine G. from Camperdown, NSW, Australia
  • Really fast shipping - thanks!
    Lola J. from St Kilda, VIC, Australia
  • Very Fast service. Good quality products and great prices. Great PC site,however would have been more easy if there is a mobile version
    Bhaskar B. from PAKENHAM, VIC, Australia
  • Easy quick service
    Tony B. from Kin Kora, QLD, Australia