Here's what our customers are saying ...

  • Easy and fast
    Paul R. from Melbourne, VIC, Australia
  • from my previous purchase (that still hasn't arrived due to out of stock - to the latest purchase.. i would purchase again, however i think a little more open communication would be nice (to know how far away the old order will be).
    Stephen S. from Bathurst, NSW, Australia
  • Delivery very slow
    Helen H. from Sydney, NSW, Australia
  • fast prompt delivery and good communication during the process
    dominic b. from Ulladulla, NSW, Australia
  • Fast service and great product 👍😊
    deb l. from Langwarrin, VIC, Australia
  • Cheaper than a lot of others. Great descriptions of products.
    Kevin L. from Brighton, VIC, Australia
  • Prompt service
    Sally G. from Ultimo, NSW, Australia
  • Excellent service. Also enjoyed the you tube demonstration for what I was buying
    Vivienne G. from Sydenham, VIC, Australia
  • Very accomodating. Great communication. I was informed my package was not available however rushcutter came up with a fix. Cheers guys.
    Simon M. from North Nowra, NSW, Australia
  • Customer service was fantastic.
    Samantha C. from Wakerley, QLD, Australia
  • Took a loooonnnggg time to get here, even after the confirmation email stating it was on the way, it took over 2 weeks longer than specified.... Woth no contact whatsoever... Was pretty disappointing...
    Cj W. from Carlton, NSW, Australia
  • delivery was fast
    Jessica G. from Campbelltown, NSW, Australia
  • As my order was out of stock was quite awhile before it was delivered. Maybe you could let buyer know that it is still out of stock but order will be delivered soon. Something like that.
    Kaye L. from Cammeray, NSW, Australia
  • When you sell a product via pre-order, it would be very helpful to the customer if a follow up email is sent advising of the expected delay before delivery. I was happy to wait, but called your store after a month to find out when I might receive the items. It would have been so much more straightforward if at time of purchase I knew I would be waiting around 6 weeks. Once you received the stock I was very pleased with the speed of dispatch and delivery.
    Kathy R. from Kiama Downs, NSW, Australia
  • Fantastic customer service great product xxx
    Danielle F. from ASHMORE, QLD, Australia
  • After sales service after Aussie Post stuffed up was sensationally good. Thanks guys.
    Scott H. from Pyrmont, NSW, Australia
  • Extremely helpful staff when there was a mix up with My order. Nothing was too much trouble for him/her
    Anke M. from Australind, WA, Australia
  • Super Fast Delivery. Cheaper than RRP. Will buy from again!
    Louise P. from FADDEN, ACT, Australia
  • No complaints whatsoever!
    Laura S. from INDOOROOPILLY, QLD, Australia
  • Even though I needed to return my purchases I found your company so very efficient. I would most certainly purchase from you again and would recommend to my friends.
    Judith E. from The Hill, NSW, Australia
  • I was very impressed with the service and ease of ordering.
    Di M. from Newstead, TAS, Australia
  • This was by far the easiest online purchase I have made. I could see through brilliant photos and an online video exactly what the product would look like, so there were no nasty surprises! The ordering was simple. The bag was delivered in only 2 days! The entire experience was outstanding, and I would definitely shop at Rushfaster again!!! The bag is fantastic also. Thank you so much!
    Nancy W. from Broadview, SA, Australia
  • I love buying from Rushfaster. Often the product is discounted or has free shipping, and it arrives within a day or two of placing the order. What's not to like about that?
    S S. from Gungahlin, ACT, Australia
  • I'm already a repeat customer. I think this is the 5th or 6th time I've purchased from rushfaster. The experience is seamless, I love the post tracking and the range is awesome.
    Shalyce C. from Narara, NSW, Australia
  • The delivery was incredible! Less than 24 hours and the delivery guy followed my instructions perfectly. So impressed!
    Karri C. from Surfers Paradise, QLD, Australia
  • You are true to your name. Probably the quickest order I have ever received. Not only that, goods were all in excellent condition and exactly what I ordered.
    Pascale P. from Myrtleford, VIC, Australia
  • Would love if you could get some more great kids backpacks
    Ruth W. from Hawthorn, VIC, Australia
  • Great customer support, excellent prices and top return policy
    Gareth L. from Roselands, NSW, Australia
  • Excellent service and due to me making a mistake with my order your staff assistance was excellent.
    Bev V. from Doncaster, VIC, Australia
  • Thank you for refunding my initial order. The process was hassle free!
    Lloyd Vincent S. from Homebush West, NSW, Australia
  • Regular sales, decent range and a clean website is great to see. Some improvements would be to stock mission workshop goods, add in a filter by price option and perhaps a partnership with carryology
    Jack P. from Northgate, QLD, Australia
  • I am a repeat Rushfaster customer as I love the products they offer and their rapid shipping is just a major plus! Thank you.
    Erinna L. from Heidelberg, VIC, Australia
  • More reliable with a good quality product and services from rushfaster.
    Danuwat N. from Mascot, NSW, Australia
  • Great service. Fast delivery. Very Happy.
    Chris B. from North Plympton, SA, Australia
  • Excellent Service
    Tom K. from Kareela, NSW, Australia
  • Great service and super fast delivery.
    Matt K. from Curtin, ACT, Australia
  • quick reply to questions and great service
    John H. from Ingle Farm, SA, Australia
  • Rushfaster is my go-to website when I'm thinking about carry options. I'm a return customer and have never had a bad experience.
    Rohan M. from Canberra, ACT, Australia
  • Such a simple and quick purchase followed up by even quicker delivery from you guys, super stoked with the bag. Took it on a little venture to India already and couldn't be happier with the product itself. Overall a real smooth/great online purchase, cheers guys.
    Scott S. from Ridgewood, WA, Australia
  • Quick delivery...competitive delivery fee...keep it up
    Chez B. from MOUNT ELIZA, VIC, Australia
  • Delivery was fast and fuss free. Product was great, but is too big for the space I have. I will be returning it in today's mail.
    Diane O. from Newcastle, NSW, Australia
  • Good comms from the rep on chat. Timely delivery.
    Mark S. from Sydney, NSW, Australia
  • Great communication, reliable and fast delivery!
    Rashini P. from Narre Warren South, VIC, Australia
  • please see previous email re confusion caused by your wording when confirming that a product had become available and that you should follow this with the words "this has been added to your paid order and will be sent out shortly", or something like that. Kind regards Laura
    Laura M. from Strathfield, NSW, Australia
  • FANTASTIC EXPERIENCE! Fast shipping, straight forward and secure payment options, 100% buy from you guys again! Great prices as well!
    Merryn S. from Campbelltown, NSW, Australia
  • Great price and very prompt delivery
    Steve H. from Perth, WA, Australia
  • Very impressed! First time buying from Rushfaster. Delivery was spot on, got it the next day. Great order communication! I rarely leave feedback but the customer service was amazing. Thank you :)
    Calvin C. from Merrylands, NSW, Australia
  • Awesome
    Wong S. from Bundaberg, QLD, Australia
  • Great service and product
    Diem H. from Sydney, NSW, Australia
  • Excellent. Ordered on a Tuesday. At my address the next day. Sydney to Melbourne.
    Jodi D. from Caroline springs, VIC, Australia
  • Shipping was very fast and seamless! Will definitely consider buying from Rushfaster again.
    Jean W. from Sydney, NSW, Australia
  • Because the the product was not as I expected so it cost me money to return it I would've looked at a different option but the fact that returning the product comes outta my pocket I won't purchase again
    Samad N. from St. Helens park, NSW, Australia
  • My order was held up due to one of my items being out of stock. Spoke with a service person via the chat facility and they resolved the issue quickly.
    Simon F. from West Moonah, TAS, Australia
  • Super Service!
    Dom B. from Cottesloe, WA, Australia
  • Nil
    Paul S. from ADELAIDE, SA, Australia
  • Fast postage, good quality
    Jack S. from Brighton East, VIC, Australia
  • Really happy with the products. And the service is always great. I hunted around to find a cheaper price, and actually couldnt. But i know that rushfaster price matches anyway, if you do. So its always better to buy from rushfaster.
    Michael H. from East Brisbane, QLD, Australia
  • Loved the competitive price, beautiful range of quality products and postage speed. After pay would make you perfect, but otherwise love, love, love rushfaster!
    Clare T. from Ringarooma, TAS, Australia
  • The ordering process was simple and fast, and the product was delivered promptly as promised; tracking updates were spot-on.
    Stewart N. from Broulee, NSW, Australia
  • Ordered a Crumpler backpack on a Tuesday afternoon and it arrived at our country post office three days later on the Friday. Very efficient. Excellent website. Nothing to improve!
    Dirk V. from Inverell, NSW, Australia
  • Amazing quick shipping that I wasn't expecting and loved the product of course
    Vicky C. from Melbourne, VIC, Australia
  • Your company was fast with shipping & the product was true to size & look/style. Thankyou!
    Skylah C. from Northlakes, QLD, Australia
  • Absolutely nothing you can approve on. Great service!
    Kerrie H. from moss vale, NSW, Australia
  • very fast service. package in great condition. limited catgories of gear, but what you do you do well.
    chris n. from Yokine, WA, Australia
  • Excellent customer service and great products
    Linda H. from Highton, VIC, Australia
  • Great product & service.
    Michael K. from Hawthorn East, VIC, Australia
  • It was for my nephews birthday
    Ruth M. from West pennant hills, NSW, Australia
  • Great quality product at a great price delivered promptly to my door!! How good is that: don't often get that winning trifecta much these days.
    Gem O. from Nedlands, WA, Australia
  • Great service!
    Ric n. from bentleigh east, VIC, Australia
  • Good range of products that aren't available in Australian stores. Very quick shipping.
    Aidan K. from Middle Park, QLD, Australia
  • Quick delivery and good products e
    Martin S. from Eaton, WA, Australia
  • More video reviews as they are great! The can six pack though I think is a better representative than bottles as they are more consistent in size....even though no one drinks cans
    Andrew B. from ROSEBERY, NSW, Australia
  • Be a little more proactive in reaching out to your customers if there are issues with stock in their orders. Otherwise, pretty stellar service.
    Clarence W. from Melbourne, VIC, Australia
  • Fantastic service Reliable and prompt
    Samantha E. from Woronora, NSW, Australia
  • Super fast shipment! Product arrived the next day.
    Danny W. from Essendon, VIC, Australia
  • I purchased a keep cup from your site and it contained a dead insect and some plant matter. Whilst this was not your fault, you still offered a $15 credit with no expiry date on it and had exceptionally fast and genuine customer service. When I was ready to buy again, my email was answered promptly and the person that called me was lovely and waited for me to walk up 3 flights of stairs to get my credit card detail to complete the order. You guys really set the bench mark on how an online company should be a blend of real time communication both via email and over the phone. I would happily buy from you again!
    Ying H. from Melbourne, VIC, Australia
  • I liked the video reviews of the product, they really helped me to make up my mind about which bag to buy.
    Laura B. from Umina Beach, NSW, Australia
  • Prompt service and delivery
    Simon M. from Drummoyne, NSW, Australia
  • discount for repeat customers
    Stephen L. from Meadowbank, NSW, Australia
  • Best service by far I have received at any online retail store! When I destroyed my orbitkey out of stupidity and eventual frustration. The customer service end heard my issues got in contact with orbitkey directly and sent me a replacement! Absolutely brilliant effort on their part!
    George X. from Southbank, VIC, Australia
  • Absolutely nothing! Everything was great!
    Maddy W. from Dingley, VIC, Australia
  • Speedy shipping - 1 day faster than expected.
    Ruyi X. from Wheelers Hill, VIC, Australia
  • I am very happy with my Rushfaster experience. You have a fantastic range of products, and shipping is extremely quick and efficient. I am already a repeat customer, and will continue to be so.
    Dan E. from Jabiru, NT, Australia
  • Huge variety of quality products. Very competitive prices. User friendly website. Efficient delivery service. Highly recommend to any and everyone!
    Vernise S. from Mooroopna, VIC, Australia
  • Please consider shipping to NZ. Wish I could review my purchase but I had to get it shipped to a friend in WA who I'm visiting in September, so I won't get my purchase until then because you don't ship to NZ :-(
    Laura W. from Ellenbrook, WA, Australia
  • Liked the friendly customer service,the fast delivery,and how the web is easy to surf and orders easy to make and not mention the exchange and item returns is made easy.i couldn't ask for a better service or improvement.
    Robin D. from Merrylands, NSW, Australia
  • Great service no issues at all
    Glenn L. from Thornlie, WA, Australia
  • Fast shipping
    Michelle L. from Glen Waverley, VIC, Australia
  • fast delivery, reasonable shipping fee, good communication
    Becca L. from Eden Hills, SA, Australia
  • Great service.
    Richard T. from Korora, NSW, Australia
  • Order was despatched very quickly and arrived ahead of estimated time.
    Stephen R. from New Farm, QLD, Australia
  • My order arrived in less time than a lot of other online retailers.
    Tess P. from Manjimup, WA, Australia
  • Kai helped us out a lot. And the bags arrived on 27 July just before the start of GovHack 2017 so I actually got to use it for the weekend.
    Charles K. from Cheltenham, NSW, Australia
  • Super fast delivery. Very helpful Store rep who interacted honestly and promptly with OzBargainers
    Ash G. from Burwood Heights, VIC, Australia
  • Fantastic high quality products and super fast shipping and response to queries
    Erinna L. from Heidelberg, VIC, Australia
  • Fast delivery
    santi b. from Bardia, NSW, Australia
  • Second purchase from this company, experience was identical to the first. Fast shipment and kept up to date with delivery tracking. Would definitely come back fpr a third item, and definitely recommend to family and friends. Keep up the good work.
    khai n. from betwick, VIC, Australia
  • Shipping was super fast. Only thing I'd ask, considering this was a $300+ bag, I would have thought waiving the $10 shipping would be in order.
    Chris L. from Highbury, SA, Australia
  • Fast service, excellent range, good prices
    Katrina E. from NEDLANDS, WA, Australia
  • More products! You have an opportunity to carry more EDC gear, flashlights, pens, even clothing etc... otherwise I was very impressed with your overall service
    Boer X. from Chatswood, NSW, Australia