Here's what our customers are saying ...

  • Fast shipping, easy to deal with. Great experience!!
    Astrid E. from 31 Paterson Street, NSW, Australia
  • Stress free, quick delivery with accurate tracking. Great choice of products well priced
    Lyn M. from Ormistom, QLD, Australia
  • Free shipping even it might take longer to arrive would be great.
    Jeffrey C. from Wollstonecraft, NSW, Australia
  • Personally I'd prefer instead of heaving a hundred same bags with different color on the store page to see just 1 with color options inside, but I assume it won't be easy to do. Everything else is great!
    Artem G. from Breakfast Point, NSW, Australia
  • The whole process was very easy and straight forward. Very efficient and definitely I would buy from them again, actually this was the second time I bought from rushfaster.
    Crissy F. from Parkville, VIC, Australia
  • Fast efficient service and great products
    Gerard F. from Ngunnawal, ACT, Australia
  • very quick efficient service. competitive prices.
    Graeme K. from Balmain, NSW, Australia
  • Quick service, exactly as described.
    Jennifer D. from Chatswood, NSW, Australia
  • Yes. Good customer service.
    Christopher V. from Crookwell, NSW, Australia
  • amazing delivery time!
    carole m. from duncraig, WA, Australia
  • Quick service Great postage fees
    patricia v. from Barrack Heights, NSW, Australia
  • I do understand that the bag was on backorder , however ongoing communication around projected delivery date would have been useful
    Michael F. from Newtown, VIC, Australia
  • Yes The seal on cup that joins the outer and inner cup together. This seal doesn't prevent water getting in, whilst cleaning and isn't dishwash proof.
    Yvonne f. from york, WA, Australia
  • Good price, quick delivery, safe and secure packaging. Can't ask for much more.
    Daniel F. from Dandenong South, VIC, Australia
  • It will be great if staffs could spend time on checking products before they dispatch to make sure they are in good condition. Overall, the customer service is excellent, as well as the delivery time.
    Tung Yeung C. from Melbourne, VIC, Australia
  • The delivery is fast. I liked the way item being delivered safely.
    Deepak K. from Kingsford, NSW, Australia
  • Excellent service .. My bag arrived promptly and was packed securely .. many thanks !
    Bruce F. from Fitzroy, VIC, Australia
  • Thank you for your service. It was first class.
    Joane C. from Wahroonga, NSW, Australia
  • Well, satisfied with the duffel. But dissapointed with the express delivery.
    Haoran W. from Battery Point, TAS, Australia
  • The video showing the bag was very helpful.
    Suzanne R. from Pascoe Vale South, VIC, Australia
  • I enjoyed the large variety of items that rushfaster offers. I bought a duffle bag and had it shipped pretty quick. I also appreciated the return policy you have, although paying for shipping returns wasn’t as good as other online stores (e.g. Nike.com.au). In my purchase I didn’t receive a return slip with item but email was quickly relied and slip was sent. Website is very easy to navigate. I do wish you had adjustable filters for price max/lowest for pages showing searched or selected items. Overall, great service and products
    Raymond Y. from Macquarie University, NSW, Australia
  • I enjoyed the large variety of items that rushfaster offers. I bought a duffle bag and had it shipped pretty quick. I also appreciated the return policy you have, although paying for shipping returns wasn’t as good as other online stores (e.g. Nike.com.au). In my purchase I didn’t receive a return slip with item but email was quickly relied and slip was sent. Website is very easy to navigate. I do wish you had adjustable filters for price max/lowest for pages showing searched or selected items. Overall, great service and products
    Raymond Y. from Macquarie University, NSW, Australia
  • 1st time ive ordered online. I was very impressed that ur staff called to confirm my address and my order arrived quickly and in perfect condition. Thx
    Annette V. from Birkdale, QLD, Australia
  • Fast delivery and price
    Jennifer B. from GOLDEN BAY, WA, Australia
  • The section that had the free ship option wasn’t quite complete I had to search each category individually to find free ship items I wanted. Would be easier if it was all in one section.
    Ngoc Vivian N. from Deer Park, VIC, Australia
  • I loved the fast delivery.
    Mark Kristopher P. from Seven Hills, NSW, Australia
  • Easy, efficient, return policy.
    Robin P. from Noosaville, QLD, Australia
  • Really unhappy that the product bends during its intended use - holding my thunderbolt screen
    Paul K. from Sydney, SA, Australia
  • The price is very good deal. Will be better if free shipping.
    Robertus R. from NARACOORTE, SA, Australia
  • No the person I dealt with was very helpful and honest so don't change
    Ralph H. from North Perth, WA, Australia
  • Fast shipping! Well packaged!
    Maria d. from Bexley North, NSW, Australia
  • ease of shopping and super quick shipping
    Kerryn R. from Fitzroy, VIC, Australia
  • Very happy with the service and the product that I received! I wrote down the wrong address and I received very quick help in fixing this issue. You guys rock!
    Mal W. from Putney, ACT, Australia
  • Extremely fast processing of return was good.
    Craig O. from Oatlands, NSW, Australia
  • No. The order process and delivery was easy and quick.
    Jennifer V. from Campbelltown, NSW, Australia
  • It took additional one week for the delivery. Clearly defeats the purpose of its namesake.
    Fuad M. from Winston Hills, NSW, Australia
  • Received wrong item - style and colour both wrong, needed it for father’s day and not enough time to receive replacement in time. Item received seemed like old stock - sticky marks on box & faded label.
    Anita G. from Yarraville, VIC, Australia
  • Good product range. Good service.
    Christopher V. from Crookwell, NSW, Australia
  • Informative website, fast delivery. Helpful to be able to match laptop model with appropriate backpacks. Excellent service.
    Sue M. from Hawker, ACT, Australia
  • Super fast delivery!
    Siobhan O. from Midland, WA, Australia
  • Fast postage, good communication, great price
    Patrick T. from Cabramatta, NSW, Australia
  • I ordered product. Took 4-5 days to ship. Shipping took too long as well. Not sure I will order from you again as I might give another site a go.
    Jeff C. from Beaumaris, VIC, Australia
  • Great communication
    Laura H. from Helensvale, QLD, Australia
  • Some glitches sometimes with things leaving on time and getting to me in time period promised but would still come back because of the great service.
    Aviva M. from Coburg, VIC, Australia
  • Great fast service and communication. Wonderfully packed and secure. Unable to give an opinion on products as they are all gifts, but certainly look amazing.
    Janet M. from Mission Beach, QLD, Australia
  • absolutely! great communication & super fast postage
    Lauren K. from Menzies Creek, VIC, Australia
  • Fast simple professional experience - thankyou
    Fenn G. from Redfern, NSW, Australia
  • Fast simple professional experience - thankyou
    Fenn G. from Redfern, NSW, Australia
  • Fast simple professional experience - thankyou
    Fenn G. from Redfern, NSW, Australia
  • Service and product both great.
    Marnie H. from BELMONT, VIC, Australia
  • Fast and efficient service and delivery. Item was securely packed. Can't ask for more!
    Nor H. from The Oaks, NSW, Australia
  • Really happy to see no plastic packaging, all recycled straight away. Had been thinking about the work folio from Bellroy for a long time, was available on many sites but decided to buy from you guys because of fast shipping and a discount code on the other product I was giving as a gift.
    Jo L. from Ultimo, NSW, Australia
  • The speed of which this order was processed and delivered was amazing. Would not hesitate to spread the word about Rushfaster!!!!
    julie c. from eleebana, NSW, Australia
  • Great service, well packaged and shipped quickly.
    Alanna S. from Croydon, NSW, Australia
  • Great services and product. Prompt delivery and the item was as described.
    Jonathan C. from Adelaide, SA, Australia
  • Love the website experience, photos and videos of the Henty range before i bought. Seamless transaction and delivery... And one very happy customer with a new bag to commute with!
    Jacob C. from Point Cook, VIC, Australia
  • Very helpful and fast delivery
    christy c. from MOOREBANK, NSW, Australia
  • Amazingly fast certain and great prices. Definitely a return customer. Really glad I found your website!
    Adele C. from Carnegie, VIC, Australia
  • Ordering was easy and the cup arrived REALLY fast!
    Carla B. from Blackheath, NSW, Australia
  • The end to end online consumer experience is second to none, amazing efficiency to bring a beautifully crafted product to my doorstep, amazing.
    Harry V. from LIVERPOOL, NSW, Australia
  • Easy to navigate website, with easy checkout and swift delivery. You had the items I was looking for in quantities I needed, and at a good price.
    Gabrielle D. from Brunswick West, VIC, Australia
  • Really good and quick service
    Janette E. from Pyrmont, NSW, Australia
  • I really appreciated the communication during all period from the buying until the shipping! It’s a serious company!
    Aline L. from Milsons Point - Sydney, NSW, Australia
  • More detailed product information would be helpful. For example, what are the backpack strap buckles made of.
    Christopher V. from Crookwell, NSW, Australia
  • I find things on Rushfaster I can't find anywhere else, or not delivered to Australia anyway. Your stuff always arrives super fast and if there has been an issue, you are great to deal with.
    Deborah S. from Bayswater, VIC, Australia
  • Speedy delivery. Product well packaged. Annoying that discount code meant no longer got free shipping. Shipping was more than discount so chose not to use the code.
    Sarah W. from Edwardstown, SA, Australia
  • Excellent customer service with fast delivery of quality products.
    Ben K. from Byron Bay, NSW, Australia
  • A bit upset that my order was sent to me with the incorrect items. They still have great prices however and good customer service
    Leo B. from Penshurst, NSW, Australia
  • A genuinely awesome shopping experience from the communication to the price points of the goods I am deffintely going to come back here when i am ever in the market to get mac related accessories or another awesome backpack to my collection. thank you so much!!
    Henry L. from Springvale, VIC, Australia
  • I always get very friendly and helpful service when I call, and yesterday via sms after hours. Perhaps you could improve on the increased phone lines and speed of sms reply as it was almost 7 hours before I received something. Even an acknowledgement that you received my query but you are busy, my name is... and it will be me personally replying to you asap. Something like that. Please never change your 100 day return policy, I think you are the only company doing it and I will always buy with piece of mind because of it.
    Andre D. from ATTWOOD, VIC, Australia
  • Could not fault the service I received from rushfaster . They kept me update via email and will definitely be shopping again 😀
    Leah D. from Blackhill, VIC, Australia
  • I had a faulty product - 5 dock phone charger. I had to submit photos, videos to prove it was faulty. I then had to ‘paint’ all over it to show that I would not resell it and then I had to pay postage for a new product!! I have bought many things from your site over the last 4 years but will no longer after the effort to replace a faulty product. Very poor customer service especially to a long term customer who had never made a claim under warranty before!
    Denise B. from Camberwell, VIC, Australia
  • Very fast service
    Margaret K. from Tuncurry, NSW, Australia
  • I appreciate that my package arrived safely and quickly, but your packaging is an environmental disaster. It was way over the top. I know the plastic inside is recyclable, but you don't need it at all. The tube that the bottle comes in was sturdy enough. Thanks!
    Anna F. from Carlton, VIC, Australia
  • I was able to purchase the Bellroy wallet that many other retailers did not carry. There was a "special" which made it cheaper. I received the item in a timely manner. I would definitely purchase from Rushfaster again.
    Pauline C. from ELLIMINYT, VIC, Australia
  • Great prices...from now on I will check your prices first. Lovely product and nicely presented.
    Cate L. from Bentleigh East, VIC, Australia
  • I was actually really disappointed that the fabulous blunt umbrella & plastic keep cup pack I bought arrived in a relatively huge carton, packed as a fragile item would be...war on waste?
    Toni B. from BLACKMANS BAY, TAS, Australia
  • Having to return the jacket and order a new one due to us ordering the wrong size was so easy - the new one came immediately, the refund was done immediately - your service was fantastic - thank you so much.
    Sandy J. from South Brighton, SA, Australia
  • Excellent transaction. Thank you
    Janette S. from Lockwood, VIC, Australia
  • Price and prompt service. Goods arrive in good condition.
    Karen T. from Banora Point, NSW, Australia
  • Such quick service and so cheap
    Carly H. from Docklands, VIC, Australia
  • If an item on pre-order is discontinued, please let the customer know. I had to message and ask myself...
    Khoa L. from SOUTHBANK, VIC, Australia
  • Fantastic customer service, quick responses and communication. Easy to use website that is mobile responsive
    Oren K. from Surry Hills, NSW, Australia
  • Nith was an amazing customer service rep for helping me out with a mistake i made and would definitely buy from here again
    Chantel W. from Rutherford, NSW, Australia
  • Very fast delivery
    Peter L. from Harrington Park, NSW, Australia
  • Very quick delivery
    Peter L. from Harrington Park, NSW, Australia
  • Very prompt delivery, first class products, totally awesome
    Mike Q. from St Albans, VIC, Australia
  • Speedy and seamless service from order to receipt of delivery (took two business days)
    Joanne G. from Dutton Park, QLD, Australia
  • Selection and fast shipping
    Martin O. from Yallambie, VIC, Australia
  • Good customer service and super quick shipping.
    Kathryn W. from CONCORD, NSW, Australia
  • Handy size guide to advise if a certain laptop will fit in the bag. Goods despatched from Sydney one day and delivered to my office in Perth’s suburbs the next day. I was fully expecting a 3-5 day wait.
    Steven B. from Munster, WA, Australia
  • The customer service was out of this world, and the timeliness of replying to emails and sorting out any issues was superb.
    Dana P. from Cooks Hill, NSW, Australia
  • Thanks. Very responsive when Australia Post lost my backpack. Sent again using Express Mail. Impressive!
    Richard B. from Epping, NSW, Australia
  • Product description and inclusions could be more detailed and clearer
    Matt B. from MANLY, NSW, Australia
  • Great range of innovative products.
    David B. from Wollongbar, NSW, Australia
  • 1. Auto apply coupon without having to copy from the banner 2. free postage if possible over $100 3. More videos on the product (I really like the embedded instagram video embedded on the product page) 4. Sometimes the colour of the product in picture looks different from the real colour 5. Products go out of stock very quickly.
    Lily L. from Jannali, NSW, Australia
  • Easy to order, fast delivery, no issues! Would recomment
    aaron B. from EVERTON PARK, QLD, Australia
  • Great products and service.
    Sharon G. from TEMORA, NSW, Australia
  • none that i can think of
    Ross P. from Sydney, NSW, Australia
  • Great delivery timing :)
    Effendi L. from KINGSFORD, NSW, Australia