Here's what our customers are saying ...

  • Maybe but Australia Post still hasn’t delivered my umbrella nor have they responded to my query, so I’d only buy from you again if you used a different courier.
    Leane from McLaren Vale, SA, Australia
  • Easy to use and efficient website, good communication and delivery information.
    Anne from Geilston Bay, TAS, Australia
  • I have purchased items from Rushdaster before.
    jessica from mount eliza, VIC, Australia
  • Haven't purchased in a long time & checked out the site again. Found a lot of things I was interested in. The site was easy to move around, fast & clear. Fast delivery, very well packed.
    Stuart from Bligh Park, NSW, Australia
  • Fantastic service from Garance, can't speak highly enough of the job he did.
    Stuart from Camberwell, VIC, Australia
  • Price seemed good.
    Heather from lindfield, NSW, Australia
  • I have had another great experience with RUSHFASTER.. I actually returned the bag I just bought as the colour was not what I was expecting and the return, the communication, the timing has all been more than sufficient. I am now ready to buy the actual bag I wanted from you guys (yep my mistake). Its all good. Thank you.
    travis from Fitzroy North, VIC, Australia
  • Fast delivery, great selection and lower prices than other sites.
    Kelly from Kogarah, NSW, Australia
  • Some large photo's of the pages would be good so I can see the layout easier
    mark from Halls Head, WA, Australia
  • prompt service and good products at a very competitive price
    Joanne from Warragul, VIC, Australia
  • Great prices and speedy delivery. Great place to shop
    Kevin from Carlingford, NSW, Australia
  • Less packaging or more eco-freindly packaging would be good.
    Taryn from Success, WA, Australia
  • Customer service going the extra mile. Special mention to Garance for helping me out on my order.
    Cielo from Traralgon, VIC, Australia
  • Your team members are awesome. They are generous, considerate, and fast in responding. Love the products! Love the fast postage!
    Mahsa from MARRICKVILLE, NSW, Australia
  • A1+++ Great service and very fast deliverey.
    Steve from Cundletown, NSW, Australia
  • Efficient & great communication = perfect combination shopping experience
    M from Sydney, NSW, Australia
  • Great customer service. Good price and quick delivery
    Janine from Blacks beach, QLD, Australia
  • The delivery is pretty slow and poor. I placed an order on 31/12/18, I understand that during holiday season it will be a little bit delay due to public holiday etc. but I did not expect it would take nearly 9 days to receive my delivery which I received my parcel on 8th Jan... my friends birthday is on 6th Jan. The express delivery fee should be waved I believe.
    FAQIAN from Runcorn, QLD, Australia
  • Great service fast and efficient
    Dina from Carnegie, VIC, Australia
  • Great website Simple transaction Quick delivery
    Anne from TURRAMURRA, NSW, Australia
  • Your products are good but your delivery is poor. It takes much too long! I can get deliveries from the UK faster and the shipping costs are no greater. This definitely needs to improve before I return.
    Teresa from Narrabundah, ACT, Australia
  • Shipping was a little delayed but this could be due to the Christmas period so understandable. Great experience and great products.
    Nicholas from Greensborough, VIC, Australia
  • Great service, parcel was tracked all the way and prompt delivery
    Alison from Happy Valley, SA, Australia
  • Your website is well laid out. The informations about exchanges and refunds are super simople and clear and you have great customer service and products. Keep up the good work. I am a returning customer and will always recommend you to anyone looking for a present that they want delivered quickly!
    Ruki from Beacon Hill, NSW, Australia
  • Everything so far I orders have been perfection and package perfectly with no damage or scratches.... love the your products! :)
    Kelvin from Penrith, NSW, Australia
  • Simplicity of the website, reasonably fast postage and good price
    Rhett from Beckenham, WA, Australia
  • Great, quick, no frills, exactly what I ordered.
    Caitlin from Burnley, VIC, Australia
  • Quick response from Facebook message after I had a question about my order. Fast delivery even though there was public holidays.
    Tarryne from Tuggerah, NSW, Australia
  • Product is good. Price was good (after the 30% special) for Australia. Delivery was slow - it took all weekend before the item was dispatched (compare with Net-a-Porter who dispatch within a couple of hours, any day of the year). Australia Post was incredibly slow - a full week to inner Brisbane - you really need to tell them to lift their game. Perhaps try Fastway.
    Gerard from Ashgrove, QLD, Australia
  • Quick delivery, and when I ordered the wrong product the refund was hassle free.
    louise from gosnells, WA, Australia
  • I think Rushfaster needs to improve its communication to be more timely. On your website it says that you ship on the next business day after placing an order. I was not informed about any delays until 5 days after placing my order that there was a delay. Followed by being told you were out of stock of one item the next day. A week after this I was then informed that you were mistaken and the product was in stock. The process was not at all been smooth. I was told I would receive a discount on my next order. Considering my terrible experience, I do not want a next order so this offer seemed a bit useless. When I requested a discount on my current order, I was told it was not possible. Terrible service.
    Saskia from Melbourne, VIC, Australia
  • Easy to navigate website , fast shipping and happy with the prices & products, thanks, will probably be back
    Caitlin from Lilydale, VIC, Australia
  • Prompt delivery, items as shown and described.
    Lesley from Langwarrin, VIC, Australia
  • I never received the order. I had to call and then to reissue the order they wanted to charge me an extra $5. So I said why would I pay for your mistake and they couldn’t answer. Bad service. I’ll re order on a different website. Thanks for wasting my time.
    Marybeth from Fairlight, NSW, Australia
  • You have amazing prices, and despite me ordering during a busy time, my bag was delivered super fast! I also appreciate that you run your business in an environmentally friendly way.
    Madeleine from Albany Creek, QLD, Australia
  • Everything went well and delivery and communication was prompt.
    Wendy from Helensvale, QLD, Australia
  • Excellent customer service/product. Will use again!
    Liz from Glenorchy, TAS, Australia
  • As always super amazing customer service from the Rushfaster team. I had a couple of questions about the product before plunging in and making a big purchase and my emails were responded to within minutes. There are a lot of online stores that could learn a thing or two about customer service from Rushfaster. This is why I’m a repeat customer!
    Fivo from Victoria Point, QLD, Australia
  • Incredible price and quality products. Shipping was fast.
    Rochelle from North Parramatta, NSW, Australia
  • Great range of stuff, great sale prices and relatively fast shipping considering it was peak period.
    Edwina from Little Hartley, NSW, Australia
  • Rushfaster promised and delivered. The product is fantastic. I will absolutely be buying from you guys again.
    Brendan from Terrigal, NSW, Australia
  • Great service and swift delivery, plus very helpful follow up on some queries I had... you guys exceed expectations and I've been happy to use you on a handful of purchases now. Only comment I would make... as can be seen (barely) in the pic of the item I purchased below, I was expecting the black version of this with the red inside lining. What I actually got was the black bag with gray lining, which was a little disappointing because I really loved the bold look of the red. I love the bag, so not going to make a thing of it, but that point was a small miss. Cheers! M.
    Mark from Baldivis, WA, Australia
  • Colour picture did not really match up to the actual product
    Hazel from EVATT, ACT, Australia
  • Great range of products, easy to purchase and prompt delivery.
    Andreas from Northfield, SA, Australia
  • The order status indicator "Please Call Us" was a bit misleading - the order was fine.
    Matthew from Nedlands, WA, Australia
  • Amazing support when I made an error in placing my order and phoned the helpline
    Kerrin from Nunawading, VIC, Australia
  • Packaging must be improved for glass water bottles.
    Lisa from Bunbury, WA, Australia
  • Still has not arrived. My husband has ordered a wallet from you since and it has come. Was messaged saying it would arrive on the 24th of December in time for xmas, then i got a message saying it was not going to arrive which was fine. But then I haven't heard anything since!
    Ali from East Lindfield, NSW, Australia
  • not sure if I would buy again.. paid to pay for postage twice to the warranty sorted, which I dont think is appropiate!! I had to pay for postage to return item, and then again for postage to get the warranty replacement!!! Not very happy!!
    Harald from Red Hill, ACT, Australia
  • Just a pricing suggestion but when you add in the cost of shipping the cost of this product was equivalent to buying it in magnation. I appreciate you can't cover every item but as an online offer pricing is obviously v important
    David from South Melbourne, VIC, Australia
  • Fast arrived, great product
    Julie from Doncaster east, VIC, Australia
  • Brilliant Ordered 4x bags over the Xmas break Needed for New Year’s Day present Delivered in 2 days Expected In 5 days Would defiantly buy from them again
    Greig from Waratah, NSW, Australia
  • Brilliant Ordered 4x bags over the Xmas break Needed for New Year’s Day present Delivered in 2 days Expected In 5 days Would defiantly buy from them again
    Greig from Waratah, NSW, Australia
  • You had good prices on the items we wanted. Customer Service was excellent.
    Monica from North Ryde, NSW, Australia
  • Well organised website with great search features, menu organisation and refine options.
    Ellen from Nedlands, WA, Australia
  • Delivery was super fast, even after the Christmas cutoff, and I was really impressed with that. Everything arrived as expected and I'll definitely be ordering again!
    Emily from Macquarie Hills, NSW, Australia
  • Received my order within 2 days of ordering at Christmas time. Couldn't be happier!!!
    Sally from Adamstown, NSW, Australia
  • Your service is great and your customer care team did a great job in expediting my order so it would arrive before I left for a domestic holiday as the order was a xmas gift. Unfortunately Australia Post delayed my order and it didn’t arrive in time for me. I understand that this is out of your hands, however it does mean that my customer experience is less than ideal.
    Ben from Burraneer, NSW, Australia
  • I love Rushfaster, fabulous service. I ordered my husbands wallet on the 21 December, express post. Realised on the Saturday I had pitutary the incorrect postcode on the delivery address. This came about in my haste I accidentally put my work postcode, not home. All goodI contacted Aust Post who sorted it and the wallet arrived on Christmas Eve. As I do a lot of online shopping I have noted a lot of stores have a dropdown postcode suburb match field... Maybe rushfaster could too to help others making a similar mistake. I most definitely will continue to purchase from Rushfaster, great range and great service.
    Lisa from BRUCE, ACT, Australia
  • Buying from Rushfaster is always a smooth process
    Alan from Jindalee, WA, Australia
  • I like that it's easy to order online, top quality products and super fast delivery!
    Debra from Horsham, VIC, Australia
  • Item as described and fast delivery
    Steven from Cleveland, QLD, Australia
  • fast delivery service during busy Christmas rush
    Kathryn from South Turramurra, NSW, Australia
  • No improvements - I was told that I wouldn't be able to receive my order in time before Christmas as it was out of stock so was offered alternatives. I said I was happy to just wait and get it after Christmas, however it came a couple of days before Christmas! Very impressed!!
    Stephanie from Sydney Olympic Park, NSW, Australia
  • thought it was an easy process, however your range wasn't enormous of Swell bottles which i was looking for - but very good price so I guess that's how it goes!
    Lindsay from Corinda, QLD, Australia
  • I ordered the wrong colour. I spoke to a man over the phone and he was incredibly helpful. Great customer service!
    alexandra from Mount Dandenong, VIC, Australia
  • No, everything was great. Competitive price and speedy delivery - thanks!
    Lisa from Oatlands, NSW, Australia
  • Amazing. Fast service and delivery.
    Connie from Barden Ridge, ACT, Australia
  • No
    Glenn from NORTH NARRABEEN, NSW, Australia
  • Great range of interesting products, service and prompt delivery. Very happy.
    Martin from Caulfield, VIC, Australia
  • Good products, fast shipping. A pleasure to deal with.
    Michael from Woden, ACT, Australia
  • Had the exact product I was after and at the best price. Have always come to Rushfaster and would highly recommend this site to others (and have). I ordered just before Christmas and even with standard postage the item arrived in time.
    Benjamin from Castle Hill, NSW, Australia
  • Good communication and went above and beyond to get my products to me before Christmas. Thanks!
    Cassandra from Mount Gravatt east, QLD, Australia
  • Very helpful staff who gave great advice.
    Peter from Burpengary, QLD, Australia
  • Easy, quick, convenient, competitive prices
    Cindy from Croydon North, VIC, Australia
  • Shipping took too long
    KATHRYN from BONDI BEACH, NSW, Australia
  • Great quick service, excellent quality backpack. Definitely buy again.
    Deanne from Cornubia, QLD, Australia
  • Great quick service, excellent quality backpack. Definitely buy again.
    Deanne from Cornubia, QLD, Australia
  • Great quick service, excellent quality backpack. Definitely buy again.
    Deanne from Cornubia, QLD, Australia
  • Great quick service, excellent quality backpack. Definitely buy again.
    Deanne from Cornubia, QLD, Australia
  • Great quick service, excellent quality backpack. Definitely buy again.
    Deanne from Cornubia, QLD, Australia
  • Great quick service, excellent quality backpack. Definitely buy again.
    Deanne from Cornubia, QLD, Australia
  • Excellent service. Ordered Thursday, delivered Saturday!
    Jude from ocean grove, VIC, Australia
  • A fantastic communicator, well done to Rushfaster. A great shopping experience, this was not my first purchase with you guys and girls, the amazing level of service will keep my coming back.
    frank from strathdale, VIC, Australia
  • I was very happy with your service, especially because it was the busy Christmas season and my daughter is very happy with her backpack. Tku
    Karen from Dalby, QLD, Australia
  • All seems very easy online, Good price point. A real pleasure to deal with. Super fast postage.
    David from DUDLEY EAST, SA, Australia
  • No comment
    Vanessa from Killarney Heights, NSW, Australia
  • Would be great to offer free shipping over certain order amout. Paid over $120 and still have to pay extra for shipping. Bit disappointed..
    Izabela from Two Rocks, WA, Australia
  • Great product and service thank you
    Gaelle from Young, NSW, Australia
  • Quite fast delivery. Unique products. I like the fact you can find easily if your equipment fits in the bag/sleeve.
    Fernando from Earlwood, NSW, Australia
  • Great job ! Thanks.
    Chris from Mornington, VIC, Australia
  • Fast service even at Christmas. Supurbe camera gear from Peak Design.
    Malcolm from Strathalbyn, SA, Australia
  • Product took a few days to come in stock and be shipped
    Sarah from Redfern, NSW, Australia
  • Excellent communication with me due to a problem with my order
    Mary from Holt, ACT, Australia
  • I'm a bit unsure about future purchasing. I was pleased that the item arrived in time for Christmas, since it was a gift. However, I was shocked that it was inside the post-pak without a protective plastic covering (as new products usually are) and was very dirty. Not a little bit..a lot..and I spent about an hour very carefully spot cleaning it so that it could still be given as a gift, because there was no time left to do anything else. I guess that's the gamble of on-line shopping. Next time, if there's a next time, I would only purchase something that I didn't want or need in a hurray, so that I'd have time to return it if it wasn't in good condition.
    Gayle from South Perth, WA, Australia
  • Your prices are good, but I was very dissatisfied with the shipping. Paid extra for express shipping on Sunday night, stock did not arrive until Friday. Not really express. Would purchase elsewhere if I needed faster delivery
    Jackie from Parkwood, QLD, Australia
  • Delivery was super quick and packaged well
    Mandy from PAKENHAM, VIC, Australia
  • I like the range of products you offer, however it was hard to know if what I was buying was a fair price. Given that I’ve made two orders recently, both times I got an email days later with the same things/brands discounted. Whether this means that I actually would have saved money I don’t know, but it was a bit disheartening. As a suggestion, I like the idea of you offering a package where there’s a consistent theme. It may be a phone case, wallet and orbitkey all in a consistent colour/material (I’ve just been purchasing everything in tan leather), and maybe a discount for buying the lot.
    Nick from Northcote, VIC, Australia
  • The service was brilliant, Nith was extremely helpful. I was very impressed with the service. Not only would I buy from Rushfaster again, I have told my friends of the great service.
    Margie from Enmore, NSW, Australia
  • Really good website, quick shipping, great product
    Sofie from Sunshine, VIC, Australia