Here's what our customers are saying ...

  • speed of shipping, quality of products
    benjamin r. from shoal point, QLD, Australia
  • efficient
    Jennifer H. from Collaroy, NSW, Australia
  • Was so easy then the goods arrived at my door purrfect
    Kane R. from North Beach, WA, Australia
  • The backpacks I ordered were exactly as pictured, a reasonable price and arrived quickly. Website was easy to use.
    Lisa J. from Heritage Park, QLD, Australia
  • Timely delivery. Well packaged, product working well.
    Norm W. from ELTHAM, VIC, Australia
  • Service was quick. Having a problem with the product and your staff are trying to help me as the product is faulty.
    Samara D. from Subiaco, WA, Australia
  • Extremely not happy with the faulty product and slow warranty service. I bought this as a gift for a friend only to have him discovered it missing a clip to lock the strap. I've been contacting the warranty service, there was no response for a whole day. I had to contact directly to your website. Only until the end of the day, one guy got back to me and I had to explain all over again. I was left waiting without being noticed when this would be sorted out. This is extremely unacceptable. As a first-time customer using your website, this gave me such a bad experience that left me with doubt whether I should recommend your website to other
    Kim V. from Parkville, VIC, Australia
  • Exc ellent service, excellent product
    Kevin B. from Clovelly, NSW, Australia
  • The order process was easy and the delivery was fast.
    Carl K. from Bardon, QLD, Australia
  • My status anxiety bag was missing the tab to open and close the inside zip
    Brooke C. from Horsham, VIC, Australia
  • Fantastic service, great savings, fast, efficient and always kept up to date where my goods were at all times. Love Rushfaster and will definately buy from you again.
    Dale M. from Kellyville, NSW, Australia
  • Extremely quick postage..very impressed and my purchase was exactly what it said. I had trouble finding these inserts on other sites, so I was very pleased you stocked what i was looking for. I will definitely buy from you again.
    Jodi S. from Spreyton, TAS, Australia
  • Great product and arrivied in a timely fashion. Great service - thanks.
    Jenny G. from Red Hill, QLD, Australia
  • The service was top notch and arrived earlier than expected. Will purchase again.
    Jason L. from Rosebery, NSW, Australia
  • Amazing customer service!
    Yu Shen Y. from Queens Park, NSW, Australia
  • I like your enthusiasm as a work ethic. When contacted by email, your staff always seem upbeat and enthusiastic. Keep it up.
    John N. from Higgins, ACT, Australia
  • Great product range. Easy ordering process. Rubbish shipping and tracking (Australia Post??)
    Brie Q. from Mascot, NSW, Australia
  • Speedy delivery! Great service!
    Nick C. from Mulgrave, VIC, Australia
  • Efficiency plus!
    Dom B. from Cottesloe, WA, Australia
  • All good!!
    Suzie P. from Leichhardt, NSW, Australia
  • Very fast Delivery and very fat refund for the item I had wronly ordered.
    Annabelle P. from Kingsgrove, NSW, Australia
  • The exchange process could be better, so you don't have to buy the item again and then send the other one back to be refunded.
    Leonie T. from Marmion, WA, Australia
  • I will never buy from you again as I had to pay for return. You are the first online store I have ever bought from that has charged me for delivery. Not ok.
    Adrian M. from Redfern, NSW, Australia
  • All positive, thank you! Appreciated the contact between the company and the client. VERY fast delivery after the order was processed. Had a slight difficulty finding how to add to the cart for multiple items, but the on-line consultant assisted me.
    Loretta F. from Pambula, NSW, Australia
  • Nothing that comes to mind
    Pauline M. from Nambucca Heads, NSW, Australia
  • Easy site to use, purchase arrived quickly, and I love that I can use PayPal.
    Amanda S. from The Gap, QLD, Australia
  • Fast delivery
    Nicole S. from Melbourne, VIC, Australia
  • Would be nice if there was free returns (if not possible, maybe free returns for overs over a certain dollar value)
    Charlotte K. from Eastwood, NSW, Australia
  • I wasn't happy with the Postal Delivery. The Item was left in the Letter Box, with the Lid half open. For such an expensive and delicate item. My Parents are retired so there is someone at home 24/7. NOT IMPRESSED
    William N. from North Ryde, NSW, Australia
  • No great service.
    Tan H. from Fairfield, VIC, Australia
  • You guys were fantastic. Even though I didn't get the product I originally ordered your follow up and handling was fantastic.
    Jacqui H. from Richmond, VIC, Australia
  • Fast Shipping
    Michael A. from Southbank, VIC, Australia
  • Yes
    Jessica O. from Busselton, WA, Australia
  • Very fast delivery
    Christine M. from Point Cook, VIC, Australia
  • Excellent service.. Everything was as described..
    Shane A. from Mount Lofty, QLD, Australia
  • Bought from you twice now and very impressed with the speed of delivery, price, quality and overall service! Well done guys!!!
    Brendan Q. from Dundas, NSW, Australia
  • I bought the case to hold my Opal card. The readers are so bad, that even that thin leather stops it from working all the time. It's a bit frustrating, and perhaps a headsup that it won't give you a clear read on an Opal card would let me know what to buy. (Not your fault though... :))
    Adam S. from Cooranbong, NSW, Australia
  • Delivery has not been delivered - 8NR0165781 Not sure if this is something you can help with, or an Aus Post problem I have to chase.
    Elden M. from Parramatta, NSW, Australia
  • Top quality merchandising & top support at reasonable prices !!! Highly recommended !!!
    gabriel c. from Winston Hills, NSW, Australia
  • I ordered the wrong bag design and through the online live chat, my order was cancelled on the spot as it was not dispatched yet and my refund process was sent through. I definitely do enjoy ordering on rushfaster (second time now) as I find the customer service is great, postage is great and plenty of useful information for products.
    Atika M. from Hawthorn East, VIC, Australia
  • Good service and product delivery
    John D. from ELSTERNWICK, VIC, Australia
  • The range of accessories for MacBook 12” could be increased!
    Paul P. from Lidcombe, NSW, Australia
  • I recently bought a bag from Rushfaster, knowing full well that they needed to order it in and then send it. They kept me updated on my order via text the whole time and asked if they could help with anything else. I was extremely impressed with this level of service and will definitely be buying off them again.
    Sonja Q. from Burpengary, QLD, Australia
  • Ordering process was simple and delivery quite fast.
    Philippe E. from Marrickville, NSW, Australia
  • You stock really well designed quality products
    Kapila J. from Richmond, VIC, Australia
  • swift shipping, decent shipping prices
    Lachlan B. from Castle Hill, NSW, Australia
  • Good prices and fast shipping.
    Dennis B. from Cherrybrook, NSW, Australia
  • good service, quick delivery however there was a dent in the bottle. I really couldn't be bothered sending it back as it doesn't affect the use but is a bit disappointing when buying a new product.
    Grey W. from Baynton West, WA, Australia
  • Great experience, great communication , quick delivery , will def. shop with you again. Lesley Russell.
    Lesley R. from Surrey Hills, VIC, Australia
  • Very impressed with the service.
    Christine J. from Plympton Park, SA, Australia
  • Good people but weird VoIP Phone system...
    Matt C. from Sydney, NSW, Australia
  • Great service for when the stand didn't work.
    Tristan R. from VICTORIA PARK, WA, Australia
  • Quick delivery, best price available....can’t ask for much more
    Matthew M. from Balmain, NSW, Australia
  • Really like the case! Fast delivery , perfect quality 😁
    Lap Yan C. from Brisbane, QLD, Australia
  • Everything went smooth. I did appreciate updates on the progress of the delivery. Very happy with the purchase.
    Nenad D. from Richmond, VIC, Australia
  • I like Rushfaster because in this throw-away age, you focus on quality products. Your sales and delivery have been great too and I usually don't mind paying a bit more for that, but you've surprised me with your competitive prices as well. Well done folks :)
    Brett W. from Giralang, ACT, Australia
  • Hassle free
    conrado m. from beaumont hills, NSW, Australia
  • Happy with the product
    Rita W. from The University of Sydney, NSW, Australia
  • Making the site more mobile friendly would be awesome
    Mark K. from Kedron, QLD, Australia
  • Great quality purchase. Very quick delivery and great price too.
    Janice D. from Mooroopna, VIC, Australia
  • Good quality product, good online deal.
    Daniel L. from Karawara, WA, Australia
  • Great product guys!
    Ray L. from Hobart, TAS, Australia
  • Same day shipping is great, everything was automated and very convenient. Product received quickly.
    Abbey T. from Brunswick, VIC, Australia
  • Fast service and postage
    Sandra N. from Hurstville, NSW, Australia
  • Fast delivery! Ordered the day before and received it next day with the standard post option, I was so impressed and happy
    Kelly W. from Burwood, NSW, Australia
  • Had my order go missing by AusPost carelessness. My thanks to Matthew S for investigating and sorting it out for me. When AusPost refused to accept responsibility for their mistake, Rushfaster kindly offered a replacement. Can definitely recommend them for online shopping. My thanks to you for an overall good purchase
    Gareth H. from Ashgrove, QLD, Australia
  • Was quick and easy to order online and was delivered swiftly.
    Gabrielle G. from Hawthorn, VIC, Australia
  • Quicker phone lines/ service would be good!
    Tamsyn S. from Coffs Harbour, NSW, Australia
  • Quicker phone lines/ service would be good!
    Tamsyn S. from Coffs Harbour, NSW, Australia
  • Great site, fantastic products. I've ordered several products from Rushfaster and they've all been high quality, and exceeded expectations. Also, the speed of delivery is impressive.
    Nicholas W. from Melbourne, VIC, Australia
  • Extremely rapid delivery. Good descriptions of items on website
    John M. from Camberwell, VIC, Australia
  • Ok, the product I purchased was too small, so I had to return it. That’s not your fault, it’s the product itself, and it just doesn’t suit my needs, no one else’s fault. But a couple of things that made me say NO, to purchasing again, firstly I had to pay postage to receive the item (could have bought it from bellroy for the same price) and then I had to pay for new packaging and return postage. By that stage, it’s become less than economical for me. It’s constructive feedback, and just something I’d like to point out, since you asked for my comments on how you can improve.
    Elmar S. from Brighton, QLD, Australia
  • My order was placed , no hassles, and arrived three days later. This was my first order and won't be my last. The product was exactly what I requested. Thank you
    dianne O. from Everton Park, QLD, Australia
  • Excellent service and super fast shipping. Thanks as always
    Michael G. from DIANELLA, WA, Australia
  • The email and telephone service along with the delivery time was as good as any I have encountered in Australia. Choosing the right product size, however was a gamble up until delivery. It turns out the product is perfect buut I don't like gambling with money and I hate the return thing. I bought an orange XL North Face duffle for my First Responder gear and to paraphrase the Three Bears it was neither too small nor too large. Price wise $269 (free postage) was.a lot to pay for an empty bag. But quality, as they say, os remembered long after cost is forgotten. This applies equally to expensivSS-Uscha Gustav Bindere goods as ot does poor, cheap ones. So now here is the criticism. The youtube run down on the North Face duffles is worse than useless. And being told in a kocular fashion that, "some guys reckon they can put their wives in those ones" (telephone discussion over carryinh volume) might be funny, but adds to the uncertainty. (Is your wife a 0000? Mine isn't.) So how best to show the difference in carrying capacity of five different sized duffles? Wait for it! ITS NOT holding up five empty duffles one after the other! (Wow!) Let's make another video which SHOWS WHAT YOU CAN PUT IN THEM! PS giggling blocks don't aid the presentation. (Just a thought: if you believe in your product, present it as if you do, not as if you are the loser who dibbed out over lunch.) Thos video just added to the uncertaimty. But hey, at the end of the day I licked out. So who's cplaimimg. If you want, I'll send anpicture oof what goes in minem
    Chris D. from Romsey, VIC, Australia
  • 99.99% sure credit card got scammed form my purchase on this site
    brendan b. from Sydney, NSW, Australia
  • Absolutely - service was fantastic!
    Despina B. from MILLERS POINT, NSW, Australia
  • Everything was great. Easy to purchase and prompt delivery
    Angelique S. from CROYDON PARK, SA, Australia
  • Pleasantly surprised at delivery time. Parcel arrived within a couple of days.
    Debbie O. from Highgate, WA, Australia
  • I liked the goods. But I still haven't received my order
    carolyn k. from Orangeville, NSW, Australia
  • Exactly as described and on time
    Sharryn W. from Baranduda, VIC, Australia
  • Awesome service, got my bag in two days with express shipping and I live in the regional Melbourne.
    Hashen D. from Melton South, VIC, Australia
  • Very quick and efficient service.
    Terry B. from Alice Springs, NT, Australia
  • product was exactly as described, good pricing and fast delivery!
    Andrew H. from Adelaide, SA, Australia
  • Great purchasing experience. Product matched the description and delivery exceeded my expectation. Each step of the process was clear and concise.
    Minh Tan V. from Rosemeadow, NSW, Australia
  • Excellent delivery service and also refund service when the product was not exactly right.
    Shirley H. from Glen Waverley, VIC, Australia
  • wish there wasn't postage costs :-)
    Ilona J. from Como, NSW, Australia
  • Try to diminish the smell of the fabric on the new umbrellas; it nearly bowled me over when I opened the parcel. HOWEVER, in a few short days of use the smell disappeared and my husband loves his gift.
    Elizabeth M. from Woodend, VIC, Australia
  • I was thoroughly impressed with your service. The items I ordered came very fast and not only that the items were even better that what I could see on your sight. I'm one very happy customer. Thanks!
    kylie K. from Melbourne, VIC, Australia
  • Great choice of products and speedy service
    Gail H. from North Sydney, NSW, Australia
  • Really happy with the product I purchased and super-fast postage
    Paige A. from Ballarat West, VIC, Australia
  • Speedy delivery, great price, would definitely shop again
    Cassie J. from East Brisbane, QLD, Australia
  • Excellent service, quick delivery
    David B. from Wilsonton,, QLD, Australia
  • Super fast shipping, no hassle
    Carl D. from vermont sth, VIC, Australia
  • Can be cheaper. The bags are more expensive than on U.S. website.
    Clara H. from South Brisbane, QLD, Australia
  • I did not realise how heavy the bag is when a suit and laptop is all wrapped up. I would like to return the bag but note the rules on return are a pain in the arse. I think I'm better off buying in a shop where I can see and touch products and return them with relative ease - dissapointed.
    Peter D. from Mosman, NSW, Australia
  • Although it seemed like it was good service and I got a quick delivery, for some reason I paid about $9 for delivery, even though I entered the free delivery code....
    Duncan S. from Collaroy, NSW, Australia
  • easy transaction, packaged well, very happy with purchase
    Safinah H. from Craigieburn, VIC, Australia
  • Yes, quick and proficient service. Quality of goods are excellent
    Pauline M. from Nambucca Heads, NSW, Australia
  • The product I wanted was out of stock but I was kept up to date very well by Rushfaster. When I was notified that there was new stock, I ordered the product and it arrived very quickly even though I live in rural WA. Thanks again!
    pieter n. from West Busselton, WA, Australia