Here's what our customers are saying ...

  • Ur pretty good already Faster delivery than expected Very good for gifts :)
    Pam C. from Coburg, VIC, Australia
  • Super fast shipping and great products!
    Robyn C. from Endeavour Hills, VIC, Australia
  • Great service
    Ron D. from Elizabeth Bay, NSW, Australia
  • I have an actual addiction to your website. The quality of the products is excellent; practical, hard wearing, stylish and priced extremely competitively. The delivery time is quick and the returns policy, if required, is straightforward and efficient with prompt reimbursement. I have purchased ten items from you and found the process hassle free every time. Thanks!
    Kate R. from Highgate Hill, QLD, Australia
  • Great communication when there was a delay
    David P. from Caulfield South, VIC, Australia
  • I liked everything about your website, easy to go through, make order and delivery was fast! Thank you so much
    Nafisa S. from Kingsgrove, NSW, Australia
  • Quick and efficient
    Alan S. from Queens Park, NSW, Australia
  • Great selection and service
    Nick S. from CITY BEACH, WA, Australia
  • No, really it was seemed a very easy and reliable process throughput.
    John C. from Chewton, VIC, Australia
  • Great service
    Stan S. from Taylors Lakes, VIC, Australia
  • Rushfaster sell excellent products, excellent range of products. Very efficient and prompt delivery.
    Dirk V. from Inverell, NSW, Australia
  • Fast shipping. Customer service on point and texting is soooo much better then emailing customers. Great experience.
    Lachlan D. from Glebe, NSW, Australia
  • Excellent customer service, always! Kept me fully informed of my order and that it would come in 2 packages.
    Shani P. from Footscray, VIC, Australia
  • I think it would be more intuitive if your product listings on the site supported colour choice on the product page rather than having individual product listings for each colour. It took me a moment to realize that you had multiple listings of the same product in different colours, and that I should search the site for the product name to see all the options available. Other than that it was an overall pleasant online shopping experience. Your site, email updates, and shipping speed are more modern than most domestic sites offer.
    Dawn M. from Leichhardt, NSW, Australia
  • It was a bummer that the product was broken upon arrival and that I couldn't swap it by coming to the store as it was a birthday gift. However your customer service rep, Garance, was very helpful, so I was very happy with how it was eventually sorted out. Also it was a bit sad that although it was only the transformer that was broken, it was, I assume more financially viable for Griffen's warranty to replace the whole thing, after we gave evidence of destroying the first one. We are motivated by sustainable practices and although I realise this is not the choosing of Rushfaster, I'm passing it on, just so you know. I'd prefer to have just replaced the transformer. I also appreciate having an online business and all that goes with it is how you keep your prices down - a wicked problem for us shoppers!! All the best Rachel
    Rachel A. from Rosebery, NSW, Australia
  • Liked the personal contact and timely feed back regarding my order and the anticipated delay in supply. Very impressed.
    Neil M. from Langwarrin, VIC, Australia
  • Great, prompt and solution-focused service despite having some issues with the delivered product.
    Christine C. from Lidcombe, NSW, Australia
  • Prompt delivery. Reliable. Good products. Nice website navigation. Amazing customer support. The recent Instagram tv review is also great (Can see it being helpful to others, not me in particular). Bought from rushfaster many times, and will do when needs arise again. (Has all my favourite brands, chrome/mission workshop) Keep up! Thanks!
    Chance O. from Hobart, TAS, Australia
  • Your website was very easy to follow and I was able to find my desired product with no fuss. Super quick delivery as well thanks :)
    Rosemary R. from Cremorne Junction, NSW, Australia
  • Fast delivery. Thx.
    Craig T. from Montmorency, VIC, Australia
  • Product was in great condition. Sent quickly.
    Alina C. from STURT, SA, Australia
  • Item was shipped quickly and in great condition.
    Alina C. from STURT, SA, Australia
  • I’m returning the product I bought as it looked like a true black on the website but was quite a faded black so the imagery could have been better. I was going to exchange the product for a different colour but as the process to do this is basically a return and separate purchase I have just returned it at this stage. Would be good to have a returns label / form included as I had to go to the library to print the form. Tks
    Wendy d. from Lane Cove North, NSW, Australia
  • Super fast delivery and friendly service. Buy with confidence from Rushfaster.
    Chirayu B. from Northcote, VIC, Australia
  • It was very easy to make the purchase and the bag is great quality, with fast delivery
    Vicki H. from 40 The Strand, VIC, Australia
  • So happy with everything. Delivery was quick & efficient. The purse I purchased for my daughters birthday (her Choice) is gorgeous. Exactly as shown & described I am a very happy customer, thank you.
    Sue M. from REDWOOD PARK, SA, Australia
  • Standard shipping speed. It took 8 days to get a wallet and bum bag from NSW to Metro Melbourne. It's below standard for my usual online experiences. I bought through you because the wallet was single-digit dollars cheaper than elsewhere I'd looked online. If I'd known how long shipping would take, I'd probably have ordered elsewhere to be honest, where shipping was likely to be more expedient (eg. 1-2 days).
    Ash D. from Melbourne, VIC, Australia
  • Fantastic service
    Mark C. from Seacliff Park, SA, Australia
  • Easy to use site, progress of delivery well communicated, no fuss.
    Nick G. from Newport, VIC, Australia
  • Thank you so much. It took me for a long time to get this item and finally got it from you. Thank you for your help by email. It’s nice to contact your staff, and I got good reply from you guys. It is a nice experience. Just want to thank you again.
    TIANYI G. from Melbourne, VIC, Australia
  • on time delivery. bags that i bought is in high quality
    Laarni S. from Waitara, NSW, Australia
  • Your site was easy to navigate. Liked the choice of colours and could not believe how quickly delivery was made.
    Jean R. from Bannockburn, VIC, Australia
  • Great customer service and support from the team!! Can’t recommend shopping form them enough!!
    Nathan L. from Noble Park Nth, VIC, Australia
  • Absolutely I would buy from you again. Great price, No delivery fee & fast delivery.
    Julie B. from Woy Woy, NSW, Australia
  • Loved how fast the shipping was. You have a great returns policy too - not that I've had to use it. However, my bag did come with little white scuff marks and some threads coming off. Not big issues so I'm still happy and will buy the Kanken Mini next time!
    Lisha M. from PROSPECT, SA, Australia
  • Have purchased from Rushfaster numerous times. Always found it to be easy, quick despatch of products and always kept up to date.
    Michael L. from Woden, ACT, Australia
  • 1. You guys have an amazing collection of products. I doubt I have ever seen a third party website hosting such a variety of products. 2. Extremely happy with the shopping experience and the excellent customer support. Will be happy to buy things from you guys because clearly there's so much effort to provide amazing customer service. Great work!
    Trishan T. from Sydney, NSW, Australia
  • Got what I paid for
    kevin d. from rockingham, WA, Australia
  • Rapid delivery and good value
    Richard S. from Bardon, QLD, Australia
  • Rapid delivery and good value
    Richard S. from Bardon, QLD, Australia
  • Postage was slow.
    Brad D. from 28 Neon Avenue, VIC, Australia
  • Yes definitely
    David L. from Golden Grove, SA, Australia
  • Very Quick service...
    Wendy D. from Croydon, VIC, Australia
  • I ordered a Sol water bottle as a gift for a friend. I made the purchase at 10am on a Tuesday and had received it by 9am the next morning. The bottle is such good quality. Will be purchasing more products from this site. So happy :)!!!
    Elley S. from Tacoma South, NSW, Australia
  • I was so happy with the whole process. I received my bag in a very timely manner. I even got an additional discount on the bag when I ordered. Plus I love the bag.
    Louise B. from Redlynch, QLD, Australia
  • Great price, great fast service!!
    David J. from Cook, ACT, Australia
  • Fast delivery of very good quality products.
    Jalene T. from Oatlands, NSW, Australia
  • NOthing, everything was great!
    Janneke B. from Redcliffe, QLD, Australia
  • Overall good. Like the free delivery.
    Val L. from Melbourne, VIC, Australia
  • super fast delivery
    Michelle T. from Bentleigh East, VIC, Australia
  • Fast postage, great service.
    Lee H. from Kingsville, VIC, Australia
  • Good fast service. Very happy
    Charmaine D. from Scoresby, VIC, Australia
  • First time I have shopped with you, was impressed by the fast delivery.
    Daphne P. from Kirwan, QLD, Australia
  • I really like your customer service very nice and helpful thank you so much for helping me
    Thi ngoc duyen P. from Westmead, NSW, Australia
  • Service was very quick. Within a few days of ordering my parcel arrive.
    Annetta Y. from Bulleen, VIC, Australia
  • Super fast service and free delivery, thank you!
    Charlotte O. from Dudley, NSW, Australia
  • Fantastic customer service and very speedy delivery. Also some of the best prices for both online and in-store retail.
    Adrian W. from Cammeray, NSW, Australia
  • Delivery time was not as stated on the website at time of purchase. When ordered it said it would be sent on Monday but it was not shipped until the Tuesday. It said delivery was 2-3 days but was in fact nearly two weeks and missed my husbands birthday which was disappointing.
    Caroline G. from WEST PERTH, WA, Australia
  • Good price. No problem to return the goods and received the refund. Good customer service
    Nancy S. from Mentone, VIC, Australia
  • Fast shipping and great variety in designs.
    Dyan G. from Ambarvale, NSW, Australia
  • My only suggestion, which i have already mentioned, is to send stock from the same batch since it is very obvious if you get the same product in different boxes and with different accessories: consistency = professionalism in most customers eyes. Also as mentioned on the key clip organiser the key clip part broke within the first day and i had to replace the clip, but that is no fault of yours. In fact your customer service has been great and i can't fault rushfaster at all for the prompt service and response to my concerns - my issue lies with the product i purchased.
    Paul S. from DRUMMOYNE, NSW, Australia
  • Very happy with the product and service..
    Kerry C. from Helensburgh, NSW, Australia
  • I love your business but I'm really on the fence about buying more. The website is nice, there are frequent sales, service is good BUT... More than once I've received an item which has scuff marks on it or has wear and tear. Not a good look for what should be a brand new item and doubly so when its for a gift to someone else. I suspect that your returns policy is too generous for those only looking to have the latest it thing for a month.
    Oliver E. from Umina Beach, NSW, Australia
  • Absolutely. I love the curated products that Rushfaster has to offer and the passion for quality.
    Alan G. from Leichhardt, NSW, Australia
  • Fast efficient service and great customer service.
    Maria N. from Pyrmont, NSW, Australia
  • Nope, great experience
    Heather W. from Park Orchards, VIC, Australia
  • Main issue was the price on line did not include GST. This represents a scam and is very disappointing and otherwise spoilt an excellent experience with rush faster
    Matthew R. from CAMPBELL, ACT, Australia
  • I had fantastic help with the staff I contacted via email in relation to my order. Nith was my contact.
    Jacob J. from Aldgate, SA, Australia
  • I like the fact that it is an easy process to review products online. Ordering is a seam free process. The experience is positive.
    Marionne v. from TOOWOON BAY, NSW, Australia
  • Very great shop, amazing shipping. No need for improvements, amazing!
    Sarah M. from Dungog, NSW, Australia
  • Great quality products, good service, fantastic prices and fast delivery.
    Anna P. from Upper Kedron, QLD, Australia
  • Fast cheap
    Rob H. from Port Melbourne, VIC, Australia
  • Fast delivery
    Alanna M. from Acton Park, TAS, Australia
  • Both items I bought were exactly what I wanted and the ease of ordering and the speed of delivery was perfect. Thank you so much I have recommended you to friends who have purchased from you too. I will be back.
    Janice C. from Kelmscott, WA, Australia
  • Super fast and easy
    Sorcha O. from Arncliffe, NSW, Australia
  • Product was genuine but discounted. Delivery communications were timely and clear.
    Gerowyn L. from Corinda, QLD, Australia
  • I like online shopping that is fuss free. Rushfaster made shopping easy
    Dani C. from STANHOPE GARDENS, NSW, Australia
  • Super easy ordering, quick delivery and product met expectations
    Jenny V. from Rozelle, Sydney, NSW, Australia
  • Very prompt delivery thanks :)
    Janelle K. from Adamstown, NSW, Australia
  • great service quick shipping great product.
    shelley w. from south yarra, VIC, Australia
  • Nup
    Samuel I. from Katoomba, NSW, Australia
  • I bought my son a slim wallet. The product was beautiful. I when it did not arrive I called the company. Very helpful and lovely to deal with
    Wendy W. from St Leonards, VIC, Australia
  • One of the best online shopping experiences I’ve had, prompt and good items but for low price
    Timothy B. from BEVERLY HILLS, NSW, Australia
  • One of the best online shopping experiences I’ve had, prompt and good items but for low price
    Timothy B. from BEVERLY HILLS, NSW, Australia
  • One of the best online shopping experiences I’ve had, prompt and good items but for low price
    Timothy B. from BEVERLY HILLS, NSW, Australia
  • One of the best online shopping experiences I’ve had, prompt and good items but for low price
    Timothy B. from BEVERLY HILLS, NSW, Australia
  • Good communication and fast postage
    Sarah W. from NORTH MELBOURNE, VIC, Australia
  • Great easy to use site, customer service and quick shipping. The only negative is that the package arrived with a 6 cm hole in it. I was afraid that the bags would have been damaged but luckily it was ok.
    Steve T. from Nedlands, WA, Australia
  • have not yet received it
    Philip S. from Nedlands, WA, Australia
  • Very prompt service, friendly and reliable. I am very pleased with the products i've purchased and the service i've been given. Please expand the product range and those brands that are hard to get here in Australia. Keep up the good work guys!
    Alex W. from Mascot, NSW, Australia
  • Easy process
    Susan S. from Moonah, TAS, Australia
  • Excellent customer service over a warranty issue
    Melissa S. from PETERSHAM, NSW, Australia
  • Great service, on time!
    BPS S. from Melbourne, VIC, Australia
  • You guys were great!
    Brett L. from Bungalow, QLD, Australia
  • No I think you have done a great job in terms of customers service! Great staff that reply so promptly! Fabulous and quick postage! The return policy is extraordinary and gave me possibility to confidently purchase item. I think you guys are the best! Particularly Garance who helped me a lot. Thanks.
    Mahsa F. from MARRICKVILLE, NSW, Australia
  • Misleading images.
    Matthew W. from Birtinya, QLD, Australia
  • Quick service, reports along the way and well wrapped goods
    Susan T. from Bundalaguah, VIC, Australia
  • I haven’t received my purchase yet
    Matthew H. from South Melbourne, VIC, Australia
  • you asked for a safe drop location but the post office notified me that I had to sign for the packet. luckily I was home when it arrived.I was not happy about that I had to be home to sign.
    diane g. from southport, QLD, Australia
  • Reasonable price, product as advertised.
    Jason S. from Melbourne, VIC, Australia