Here's what our customers are saying ...

  • Very quick delivery. Love that.
    Cindy T. from Booragoon, WA Australia
  • We had to return a broken product and your customer service was excellent! Thank you Louis. In no time my son had his new bag, and every email/interaction with customer service was polite, speedy and professional. Well done!
    Emma B. from Dulwich Hill, NSW Australia
  • A totally positive experience,many great products available,very fast shipping
    Bronwen S. from Jimboomba, QLD Australia
  • Great experience. Delivery time was awesome, and I love the bag.
    Ryan G. from Chadstone Shopping Centre, VIC Australia
  • I purchased a Herschel laptop bag, and unfortunately the zip stopped working effectively so I sought to exchange for a new one. Louis who handled the exchange was fantastic. He kept me fully informed and importantly, was a single point of contact. I think this approach is an excellent model for handling customers - Louis managed it with care and professionalism.
    Nicole M. from Elwood, VIC Australia
  • Quick service, well packaged
    Helen S. from Mount Waverley, VIC Australia
  • Super fast shipping
    Michael D. from Coburg, VIC Australia
  • the bag had lots of loose stitches also the stitching at the top was kinda dodgy compared to the same(but navy) bag i had but service was good
    wendy p. from carramar, NSW Australia
  • Keep it up, great website. would be good to introduce a special members discounts.
    Fraser M. from Springfield Lakes, QLD Australia
  • Great service, fast delivery. Even came with a lollipop. Would purchase from here again.
    Earl P. from Macquarie Links, NSW Australia
  • Fantastic service, exactly what I was after.
    BRETT A. from GOSFORD, NSW Australia
  • I liked the website, check out was streamlined, postage was fast with tracking. Could have a bit more product info - perhaps a compare function.
    Kirrily P. from Ainslie, ACT Australia
  • I was given the Kor Delta as a gift and I absolutely love it!
    Simon I. from Batehaven, NSW Australia
  • I have bought products from Rushfaster before and have found the quality of their products to be very very good, they are a pleasure to do business with, I certainly would go to their website for any purchases of products that they carry
    Julianne S. from CHIPPING NORTON, NSW Australia
  • Excellent Service
    Grant M. from Camperdown, NSW Australia
  • Very quick delivery, although the packaging when arrived had come apart revealing the product.
    Thi T. from Sunshine, VIC Australia
  • Although I would buy from you again, I am still returning the wallet I bought. I understand how flash works in photos, but I thought I was getting a nice bright brown wallet, however it turned out to be really dull and I noticed it would instantly when I opened the box. I'm not judging every product in the store based on that one wallet. but I guess I need to be a little more careful when purchasing online, or you can try and cut down on the flash... Thanks for being understanding though, and your return policy rocks.
    Levon S. from St Johns Park, NSW Australia
  • PLEASE stop using those ad trackers where every ad is now for rushfaster bags I've looked at previously. They are so creepy. I've bought already - but if I hadn't, creepy ads would just make me want to punish you by buying elsewhere.
    Penny V. from North ryde, NSW Australia
  • Rushfaster are the best. Awesome website, great products and super fast postage and handling. They usually clear transactions well within 24 hours on business days. I've bought stacks from Rushfaster and they'll continue to be my go to marketplace for great bags and accessories.
    Matt K. from Curtin, ACT Australia
  • Very quick delivery and tracking updates. The whole process was super easy.
    Theodore E. from Paddington, NSW Australia
  • I like that you guys informed me the whole way. For example when my product was dispatched, when it was arrived etc. But the time between my order and dispatch I felt took a bit too long
    Gary S. from SURFERS PARADISE, QLD Australia
  • Very efficient and no fuss
    Georgina G. from Garran, ACT Australia
  • amazing customer service and quick shipping
    Hugo B. from South Yarra, VIC Australia
  • Free delivery was lightning quick. Next day to perth is unheard of. Well done. The orbit key is awesome.
    Tim M. from Perth, WA Australia
  • Good website, competitove prices, same day dispatch, very quick delivery
    Andrew K. from Five Dock, NSW Australia
  • Video walk through of the product and all features was great.
    Michael B. from Eaglemont, VIC Australia
  • Very speedy service
    Bronwen E. from DONCASTER, VIC Australia
  • Quick delivery, great bag I couldnt find the bluelounge range when i searched for bags on the website, i had to directly search by the brand so i almost thought you didnt stock the bags
    Leah W. from Blaxland, NSW Australia
  • Great customer service.
    Chris M. from Mount Waverley, VIC Australia
  • Free lollipop
    Jason R. from Dianella, WA Australia
  • One thing I liked about Rushfaster is that everything was presentable and trustable
    Tiffany H. from Bull Creek, WA Australia
  • nope all good!
    Steve S. from CROWS NEST, NSW Australia
  • Hell yeah I would, simple and easy!
    Jennifer S. from Seaford, VIC Australia
  • Fast service, and therefore delivery.
    Terry W. from Toogoom, QLD Australia
  • Everything was tip top. One of my favourite shopping sites.
    Paul M. from South Yarra, VIC Australia
  • Good communication, speedy delivery, great product
    Caron I. from Glen Huntly, VIC Australia
  • I received the product perfecly well and I wouldn't expect a better service. However, three days after I used the product it broke on one of the hanging sides. So, the service was good, but the quality of the product (bag) wasn't.
    Ernesto V. from Sydney, CBD, NSW Australia
  • PayPal did not work when going through the checkout online, I then had to call and pay over the phone using Visa card. The customer service was very good and my items were posted the same same
    Rachel G. from Rangeville, QLD Australia
  • Quick service and delivery. Hassle free.
    Keng Han T. from Kingsford, NSW Australia
  • nope! Service was excellent. Even problems with my payment going through was handle perfectly. Would definitely recommend and buy from here again!
    Isabelle S. from Mooroolbark, VIC Australia
  • Yes the service was very quick and the cheapest I could find in Australia. The item was well packed and came with a guarantee, very happy. Thank you
    Jenny H. from Ballandean, QLD Australia
  • I placed an order on a Sunday, but stuffed the CC number. I was about to call on Monday to sort it out but one of your people called me up. We fixed the problem and all was good. Great to deal with friendly, helpful people.
    Robert S. from Richmond Hill, QLD Australia
  • So quick! No muss no fuss.
    Julie C. from Paddington, NSW Australia
  • Good clear product description. Really fast delivery!
    Alison M. from Duffy, ACT Australia
  • Fast delivery
    Anjila M. from Anna bay, NSW Australia
  • The whole experience with Rushfaster was nice and easy. Thank you.
    Alida M. from Beenleigh, QLD Australia
  • great sale, helpful in only showing bags that would fit my laptop, funny and helpful video showing how many beers could fit in the bag, tech support was very helpful in fixing a mistake i made while ordering, super fast shipping and really cute surprise chuppa chup in the package. I will make sure to come back.. so glad i stumbled upon this website!
    Brigitte W. from Ferntree Gully, VIC Australia
  • Fast service and good tracking information made this a very easy and successful deal for me
    Michael S. from Pasadena, SA Australia
  • Speedy service and delivery. Really easy to use.
    Nick G. from Bardia, NSW Australia
  • The item pictured on your Site is different to the one that was delivered. The item requested was believed to to be the latest release as it is the same as those pictured on the manufacturer Site, Booq but the one received had different detailing in the zippers. This is partially my fault as previous experience with Australian suppliers is hazardous when compared to importing items overseas. This risk was thought to be reduced somewhat due to the quality of your Web Site so the order was placed. The item is being employed elsewhere in the household so all good.
    Paul G. from Adelaide, SA Australia
  • Super quick and easy to use
    Nishi P. from Springwood, QLD Australia
  • Good Service, Thanks for the lollipop
    Kelly A. from Erskineville, NSW Australia
  • If I remember correctly, I made my first purchase with Rushfaster in 2005: I've been a repeat customer for a long while! I can't remember ever receiving a lolly with any of my past packages, so my recent purchase was a great little surprise. One little improvement can be made for the website however: a sort-by-price filter would be great. Something either in brackets (<$50, $50-100, $100-200, etc.) or highest-to-lowest & vice-versa would be great!
    David L. from Fairfield, NSW Australia
  • Excellent service! Delivery was fast and reliable. Love my bag so much!
    Meg S. from Bilgola Plateau, NSW Australia
  • Bag was on sale in the colour I wanted, good price, super fast standard shipping (dispatched on Friday in NSW, arrived on Monday in VIC), bag is perfect and top quality, and the lollipop was a nice touch. Thanks guys!
    Sophie W. from Beaconsfield, VIC Australia
  • Speedy delivery. Product was exactly as advertised. Form included with the delivery for easy returns - gives me confidence to purchase with Rushfaster again. Thanks for the lollipop!
    Eva C. from Indooroopilly, QLD Australia
  • Perfect thank you!
    Ryan S. from Auchenflower, QLD Australia
  • Great prices & extremely fast delivery
    Freddie W. from Stanmore, NSW Australia
  • Fast delivery and great price
    Angela D. from Winmalee, NSW Australia
  • Already have bought for a second time.
    Kris P. from Mount Riverview, NSW Australia
  • Amazing service. Great speedy delivery time. Product info matches item. Very happy with item received. Great quality
    Cindy D. from Morley, WA Australia
  • Service was excellent, extra lollipop in parcel made me smile, item came as described in perfect condition, and very quickly
    Amelia T. from Glen Iris, VIC Australia
  • Promised 3 day delivery was 9 days. Better to over estimate than not deliver on time .
    Lynne J. from Balgowlah, NSW Australia
  • Great service, Quick turnaround, Quick Shipping, Excellent product AND! AND!!! A Chupa-Chup
    Michael B. from COBURG, VIC Australia
  • Great service, quick delivery and fantastic website to order from.
    Adam A. from Kingston, TAS Australia
  • Great customer service!
    Kerry S. from Leppington, NSW Australia
  • It was easy, track able and the product purchased arrived exactly as we expected it to, both in terms of timing and quality.
    Angela W. from Brisbane, QLD Australia
  • Great customer service, really happy with the product. Super fast shipping!
    Gemma P. from Kallangur, QLD Australia
  • Thank you - we had to return the product as it didn't quite suit our requirements. The return process was very easy and quick, the refund was given within a couple of days and everybody is happy. Yes, we would definitely buy from Rushfaster again.
    Piers S. from DICKSON, ACT Australia
  • The express turnaround time is one of the best things about purchasing from you guys. I would like a larger product range and mix, even though you state it's the products you reject that sets you apart from the rest.
    Shane K. from Brompton, SA Australia
  • No improvement necessary from our experience. Excellent Customer Service - prompt, personal & professional.
    rachel s. from Leura, NSW Australia
  • So glad that you are very contactable; when I'd made an error in the order you corrected it by the next morning and I got exactly what I wanted
    S S. from Hawthorn East, VIC Australia
  • liked: cheap, easy and quick delivery :) disliked: nothing
    Malcolm W. from HAYMARKET, NSW Australia
  • Quick delivery and no fuss website.
    Margaret C. from City Beach, WA Australia
  • Good price - fast delivery!
    Tom B. from Delacombe, VIC Australia
  • good
    WENZHE S. from Ashfield, NSW Australia
  • Easy to use informative website, ordering is really easy. Standard delivery takes long that I expected but that's probably Australia Post's fault!
    Tom D. from Islington, NSW Australia
  • Fantastic aftersales service
    Trien L. from Merrylands, NSW Australia
  • great service
    Chris B. from Stirling, SA Australia
  • I loved the added touch of the lollipop, very cute and gave a good impression! Couldn't find a cheaper price ANYWHERE for the same bag. You've earned a loyal customer, thank you!
    Sabrina F. from Glen Waverley, VIC Australia
  • Rushfaster did a great job of delivering exactly as expected. I got the bag i wanted for the same price in Australian dollars as was on offer in US dollars without the big shipping charge or the risk of getting hit with extra customs costs.
    Jenny S. from EPPING, NSW Australia
  • The site was easy to use and the product is great. Exactly as described.
    Dean C. from Caroline Springs, VIC Australia
  • Customer sercice was perfect and they sent me the product again because of my small claim. Very sweet. I'm from Korea and i was very impressed by rushfaster. Really thank you hope to use this site again. :)
    GaYeon L. from Indooroopilly, QLD Australia
  • Nothing at the moment, items are easy to find, and buy!
    Simon I. from Batehaven, NSW Australia
  • Great service very pleased with the product.
    Michaela G. from Armidale, NSW Australia
  • Great service very pleased with the product.
    Michaela G. from Armidale, NSW Australia
  • Nothing to improve. You guts are awesome! Website easy to navigate. Items easy to buy. Super fast delivery. Perfect.
    Brett B. from Nundah, QLD Australia
  • Nothing to improve. You guts are awesome! Website easy to navigate. Items easy to buy. Super fast delivery. Perfect.
    Brett B. from Nundah, QLD Australia
  • The bag I bought is nice and it looks like good quality (though that's hard to say, I haven't actually used it yet). It was available for me to pick up really quickly. The only thing is, in the picture online it looks more pink. So when I opened it yesterday (I was waiting until my birthday) I was a bit disappointed. I might have chosen a different bag if I could see how red it was.
    Debbie Z. from St Kilda East, VIC Australia
  • Prompt service
    Damian K. from Castlemaine, VIC Australia
  • Swift and non fuss servicešŸ˜€ very happy!
    Annie E. from Maroubra, NSW Australia
  • The web site is very easy to navigate. Purchasing is simple, and you sell great products. What's not to like?
    Michael G. from SELLICKS BEACH, SA Australia
  • Excellent service and shipment was next day from when I ordered. Will definitely shop with Rushfaster again
    Neil H. from Alfredton, VIC Australia
  • Have still not received second order placed last Sunday 1/2/15 send another survey at later time for a more accurate assessment. Kind regards Kris Pope
    Kris P. from Mount Riverview, NSW Australia
  • Better packaging of your product. Mine came with a dent on the bottom. nothing major but could've been avoided with better packaging.
    kenny c. from ferntree gully, VIC Australia
  • I was really happy with the fast service and it was a bit of a giggle to have a lolly pop in the package. Thanks. Ps love the sticker too.
    Todd O. from Macquarie Hills, NSW Australia
  • It felt like quite a personal shopping experience. The customer service was great, even through I had no issues at all. The videos made me feel like a salesperson was describing the product to me. I felt confident providing them with my details and it was quite possible the best online shopping experience I have ever had. The sticker and the lollipop were also brilliant touches that made this experience even better. The range provided gave me lots of options and let me browse in the one place for a long time. All in all a wonderful experience and I will definitely shop here again.
    Alison R. from Hendra, QLD Australia
  • Always have the products I'm after, in stock and at the best overall price.
    David S. from MARIBYRNONG, VIC Australia
  • I love the videos, makes it much easier to view the bag
    Alice M. from Epping, NSW Australia
  • Australia Post failed to deliver to my business address. Open 14 hours per day with ample parking!!! Just got a text message saying they could not deliver. Poor performance
    Stephen J. from Yarralumla, ACT Australia
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