Here's what our customers are saying ...

  • My initial parcel was lost by Australia Post but another was sent out. I had never had this experience before and the 2nd parcel was delivered overnight
    Justyn A. from ROZELLE, NSW Australia
  • Great website, and very quick delivery!
    Monica R. from Coomera Waters, QLD Australia
  • Excellent service, fast postage
    Ross L. from Mount Hawthorn, WA Australia
  • Excellent easy to use website, gave an accurate idea of what we were buying AND delivered to my post box, fast. LOVE YOU GUYS
    Rochelle F. from West Ryde, NSW Australia
  • None - i've bought many things from you before, and the service has always met or exceeded my expectations.
    Anuj D. from Leichhardt, NSW Australia
  • The online process was straightforward and without issue. The product was shipped quickly, I had the case within a couple of days. Impressed.
    Kellie W. from Melbourne, VIC Australia
  • Fantastic service. Very impressed and will certainly buy through you again.
    Nigel V. from Sandhurst East, VIC Australia
  • It was a little confusing with the purchase. I am keeping an eye out that I didn't get charged twice as it took 1 order before I could pay which I tried to cancel. Looks ok though. I would have appreciated an email saying that the cancellation had gone through. I found that frustrating,don't know what happened. Otherwise it is a great site.
    Jane R. from Glengowrie, SA Australia
  • Very happy with the product but really dissapointed with the shipping. Ordered on the weekend and paid extra for express overnight shipping but it did not show up till wednesday even though it was shipped on Monday.
    Lloyd M. from Maylands, WA Australia
  • Very Good
    Ya-Ju W. from preston, VIC Australia
  • Smooth Operation. Happy days.
    Laurence V. from Redfern, NSW Australia
  • As always, great service and very efficient delivery
    Sophia M. from Surry Hills, NSW Australia
  • Good - correct product and quick delivery.
    Jess M. from Varsity Lakes, QLD Australia
  • Arrived so quickly, thank you
    Neil H. from DOCKLANDS, VIC Australia
  • it would be great if you focussed on a core range across a few different categories I.e.) top 5 products in backpacks, bottles, camera bags etc. That might help you to sure up stock for at least a handful of products. What I'm trying to say is, it's nice when new products are released, but often times they sell out quickly.
    Sam B. from Mosman, NSW Australia
  • Not much really, I thought your postage speed was fabulous. I didn;t browse your website very much, I was after a specific item, found it and bought it.
    Tiffany H. from Fitzgibbon, QLD Australia
  • Slight hiccup with pricing but Louis sorted it out no sweat.
    Steve F. from Valla Beach, NSW Australia
  • What I like about Rushfaster is that you have a very wide range of products but the down side is your shipping cost. Your competitors are now offering FREE shipping. When postage cost is added, your prices seem to be higher than others. Also, you should stop using "SALE off RRP" term (20% off RRP for example) as it doesn't sound interesting at all. Sometime it's even annoying!! Hope it helps.
    Sasipong T. from ARNCLIFFE, NSW Australia
  • great customer service from the lady who helped me with my order
    Jarrod M. from WOLLSTONECRAFT, NSW Australia
  • Great service, fast shipping and happy with products.
    Nuttabodee S. from Preston, VIC Australia
  • Great customer service via many channels (inc. Twitter) and a fast response time on website fixes.
    Matt S. from Perth, WA Australia
  • Great company to deal with. Quick, efficient & good quality merchandise, I would not hesitate to recommend Rushfaster to anyone. I ended up deciding the item I purchased wasn't what I was looking for & returned it. Money was back in my PayPal account within 2 days of me posting the item back, no questions, as advertised. Great service.
    Shaun H. from Parkes, NSW Australia
  • My shopping experience was easy and quick. I think Rushfaster is just terrific.
    Linda C. from Relbia, TAS Australia
  • Thanks again - painless purchase and quick delivery.
    Allan U. from HOLLAND PARK WEST, QLD Australia
  • I loved that you have pictures of every angle of the product, And with example pictures, measurement and even video clips. It really helps in decision making for online buyers. **thumbs up**
    Khwankaew P. from Modbury North, SA Australia
  • Very happy with the service delivery from Rushfaster. Very quick and expediate with sending the goods.
    Michele F. from BELAIR, SA Australia
  • Simple to use site with useful filters. Fast delivery.
    GREGORY Y. from Sydney Olympic Park, NSW Australia
  • Cost too much to return an item. I paid $10 for delivery but in returning I incurred $18 to send it back. So the whole experience was pretty disappointing that I end up paying so much on postage alone.
    Chin Y. from OAKDEN, SA Australia
  • Quick delivery, good price.
    Blake R. from North Melbourne, VIC Australia
  • Excellent service and first class delivery and communication
    Antoine M. from New Farm, QLD Australia
  • Was really impressed with the shipping - super quick! Thank you :)
    Lindsey D. from Alice Springs, NT Australia
  • Really fast delivery compared to many other online retailers
    Andrew K. from Five Dock, NSW Australia
  • Very happy with the purchase, shipping was very fast and the price was better than anywhere else!
    Daniel D. from Forrestfield, WA Australia
  • Great range, clear and competitive pricing, easy to shop, quick delivery.
    Murray L. from Dural, NSW Australia
  • very quick service.
    Ilona J. from Como, NSW Australia
  • All good
    Jon R. from Fitzroy, VIC Australia
  • This is my second Herschel Purchase from your website, and i can honestly say i wouldn't go anywhere else to purchase them. You provide a high standard of quality of choice, also with a great range of bags.
    Hannah G. from Paddington, QLD Australia
  • Make pick up available. I can walk to your location and resent paying so much postage and delivery time.
    Stuart F. from St Peters, NSW Australia
  • love the rushfaster experience, quick, easy, fast delivery. Always come here when i'm looking for my next backpack. Keep it up team!
    Ki-Ren C. from Auburn, NSW Australia
  • The deliver too a little longer than I expected but everything else was an excellent experience
    Justyn A. from ROZELLE, NSW Australia
  • Amazing service! Super quick postage and even went to extent of calling to check why i had a different persons name to post to than what was on the credit card i gave them. UNREAL! Will definitely buy from them again.
    Megan C. from Cobar, NSW Australia
  • Very quick service.
    Karen M. from MOUNT MARTHA,, VIC Australia
  • Very fast dispatch and delivery. Thanks
    MICHELLE S. from SURRY HILLS, NSW Australia
  • Said the sleeve would fit my laptop sleeve isn't long enough. So about 4 cm of laptop sticks out
    Sally H. from Parklands, WA Australia
  • What's to improve on?. Good range, fast delivery. Great service!
    Rick M. from Melbourne, VIC Australia
  • Fast delivery Very good communication
    Esti A. from Tarneit, VIC Australia
  • Refund system very slow sent back 2 orders. I order was told I forgot to return the tissue paper ! Ok I forgot the paper passport for a wallet but really , was going to purchase new wallet and MacBook bag but having to wait this long not worth the hassle if something is wrong
    BRYCE M. from BENTLEIGH, VIC Australia
  • Refund system very slow sent back 2 orders. I order was told I forgot to return the tissue paper ! Ok I forgot the paper passport for a wallet but really , was going to purchase new wallet and MacBook bag but having to wait this long not worth the hassle if something is wrong
    BRYCE M. from BENTLEIGH, VIC Australia
  • Great product selection at good prices.
    Christine v. from Sandringham, VIC Australia
  • Rapid delivery as always - thanks Rushfaster!
    Cathy D. from Northcote, VIC Australia
  • a lot of the other sites give free shipping. muhc better
    Sam S. from Hammond Park, WA Australia
  • Amazing and quick service
    Lauren R. from Flemington, VIC Australia
  • Super fast delivery! Received product within 2 days! Impressive!
    Cindy N. from Belconnen, ACT Australia
  • There were some white scuff marks on the bag when it arrived. I suspect this might be because it was placed into a post bag without any protection and perhaps the inside of the post bag rubbed onto the backpack during transit. I suggest in future maybe having a barrier layer between the item and the post bag. There might be another explanation that I can't think of. The marks were quite faint yet they were still visible. They have faded somewhat now but initially I was a bit concerned. Otherwise the order arrived in a timely manner and I'm happy with the backpack. Cheers.
    Jakub J. from Eaglemont, VIC Australia
  • pick needs to be back in place having someone lives around the area and drives by the area for pick gives it a nice experience of fast-ness, having to wait for days gives that feeling of waiting only to drown the experience away with a negative experience
    joseph d. from canterbury, NSW Australia
  • Make the phone spot bigger (does not work with my iPhone 6 with thich case
    Ryan A. from South Perth, WA Australia
  • Website is easy to navigate with good descriptions and pictures. Fast delivery.
    Jason N. from Pascoe Vale, VIC Australia
  • Quick and reliable, as usual!
    Donna L. from Glenwood, NSW Australia
  • I purchased bags from Rushfaster twice now and I couldn't be happier. The process is easy, the bags are a great price, and delivery is very fast.
    Melissa B. from Chapel Hill, QLD Australia
  • Always fast and good for shopping! Thanks !
    I Putu Arya W. from Hawthorn, VIC Australia
  • Fantastic online shopping experience. Can't wait to buy from you again.
    Vane K. from View Bank, VIC Australia
  • Just keep it up,surely recommend my peers.
    kundan S. from Lalor, VIC Australia
  • Great service. Keep it up.
    Brennan P. from South Melbourne, VIC Australia
  • Great customer service :) A fault was noted on the Herschel bag the day I ordered, and I was notified asap and sent another bag at the same cost, and upgraded to next-day delivery, which was generous and appreciated. Thanks guys; fair prices and nice service - will be back :)
    Ruby T. from Kew, VIC Australia
  • Easy transaction, prompt delivery, great range and style of products .
    Lidia C. from Bicton, WA Australia
  • Love the brands and the service Quality and Delivery second to none thank you rushfaster
    Thomas C. from Vaucluse, NSW Australia
  • The Skivvy was almost perfect. A couple of not-quites could've been picked upon physical inspection. I'm not sure how you can facilitate this but other shops (like Sneaking Duck) will ship samples for customers to try, with free shipping to return any items the customers don't want. I feel being able to physically examine the bag and wear it would've helped me make a more informed decision on my purchase.
    Wing P. from NORMANHURST, NSW Australia
  • 100% YES. Ill list the reasons otherwise this would turn into an essay: 1. Best customer service, every time I order, without fail 2. Products are always amazing, fresh, up to date and high quality 3. Competitive prices, always throwing up discounts 4. Friendliest and most accessible company to communicate with THANK YOU RUSHFASTER :)
    Ellie C. from eltham, VIC Australia
  • I liked that the delivery was really fast. I think some comparison images of this product would really help. I didn't expect this item was so small. I didn't mind, just surprised at the size.
    Eric L. from Sunshine North, VIC Australia
  • The Rushfaster service is great - this is the second time I have ordered from Rushfaster and both times my stuff was here super quick.
    Sharon L. from Penshurst, VIC Australia
  • I really like the seamless shopping experience - the video reviews and product feature helps a lot! Will definitely come back!
    Felix S. from Carnegie, VIC Australia
  • I am very dissapointed. I put 4 keys in the holder and put it back together. I got out of my car the other day and all 4 keys fell on the ground. The screw section on one end came off, never to be found rendering the key holder useless. A waste of close to $40. I would not recomend keysmart to anyone. Jo Williams
    JoAnn W. from Speers Point, NSW Australia
  • Fast shipping & great communication
    Vanessa G. from Montmorency, VIC Australia
  • I've always have excellent experiences whenever I purchase from your store. Customer service is always very good and I love your range of products.
    Aimee M. from CHADSTONE, VIC Australia
  • Less than 24hrs from order to delivery. I couldn't be more impressed.
    Sophie C. from Tusmore, SA Australia
  • Speedy delivery and item arrived in good order. 100 day change of mind policy is great.
    Adam H. from Pakenham, VIC Australia
  • The postage time was amazing. The description was spot on and you provide detailed information. Don't change it's exactly what online shopping is.
    Mark B. from Grovedale, VIC Australia
  • I am very disappointed with the quality of the product I received. Brown stains on the leather wallet which was a birthday present for my husband.
    Sarah C. from Cooks Hill, NSW Australia
  • How amazing to have such excellent service form Rushfaster! Ordered early in the day and express delivery arriving next day!!! Many thanks for the fantastic experience and will definitely shop with you again. Ken
    Kenneth S. from Redland Bay, QLD Australia
  • Everything I have bought from rushfaster is as described. Deliver my for items were on time, and the navigation of the website is easy which makes it great. I'll visit again for sure.
    Jeff S. from North Ryde, NSW Australia
  • Fast postage is fanatstic. Good quality products.
    Ali M. from PARKSIDE, SA Australia
  • Maybe. .. Although we returned the item as it was too small, the product itself and shipping time etc was all good. Thanks
    rebecca f. from balmain, NSW Australia
  • Fast transaction
    Karen P. from KINGSGROVE, NSW Australia
  • Fast shipping // additional discount
    Hannah Y. from Carlton, VIC Australia
  • good selection and prompt delivery!
    Robin C. from Mt. Eliza, VIC Australia
  • Great service !
    Steanley S. from Sydney, NSW Australia
  • It was a nice experience but was disappointed that the product looks different to the photo. (colour differences)
    Henry C. from Travancore, VIC Australia
  • Excellent site guys! Very fast shipping too. Product is as described!
    Vanessa M. from Auburn, NSW Australia
  • Good service and fast delivery, no problem and all good.
    Mark H. from WOODEND, VIC Australia
  • I had been looking for a new work bag for quite a number of months and your website was one I kept coming back to as your prices were great and I loved that you were an Australian based company. My new bag came within a couple of days and I couldn't be happier! I will for sure be buying from you guys again!
    Demi W. from West Melbourne, VIC Australia
  • Friendly staff n quick delivery! One suggestion..It will be great if customer gets free delivery even when items are on sales. DT VIC
    Doris T. from Ashwood, VIC Australia
  • Excellent service and prompt delivery
    chet P. from Jamisontown, NSW Australia
  • The packaging was damaged but fortunately the product wasn't. I was however quite surprised that there was no additional protection apart from the AusPost postage bag (which had no lining).
    Amelia B. from Brighton, VIC Australia
  • You needed to make contact with me and your representative was just the nicest man. I so wish I could remember his name. He was professional, friendly, informative about your products and told me the product would be despatched that day - and it was. Just a very enjoyable shopping experience.
    Cheryl H. from Ocean Grove, VIC Australia
  • I had amazing service from rush faster. I had an issue with my item, it was resolved instantly and without waiting to hear from the manufacturer, replacement item is perfect. Will buy from again. Cheers
    jay k. from Redland Bay, QLD Australia
  • Fantastic fast serivce
    Carla P. from Pascoe Vale, VIC Australia
  • I have all positive things to share about Rushfaster, but the only thing I could suggest for improvement would be to have sort options such as 'price low to high, most popular, best selling' for customers to navigate easier and locate their ideal product.
    Jazmine K. from Sunshine North, VIC Australia
  • Very efficient - couldn't fault.
    Paul L. from Perth, WA Australia
  • Fast shipping! Great quality.
    Ashlee W. from Charlestown, NSW Australia
  • Definitely. Great prices and extremely fast delivery.
    Peter A. from DULWICH, SA Australia
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