Here's what our customers are saying ...

  • The website all worked as expected, the bag arrived in perfect condition, all within the timeframe the website had mentioned. The whole time I was kept in the loop with where the delivery was at. Overall one of the best online shopping experiences I have had to date.
    Michael A. from Balwyn North, VIC Australia
  • Thanks . Website is easy to use. Goods came quickly.
    Susan D. from Bunbury, WA Australia
  • No. You're excellent.
    Marian K. from Glenorie, NSW Australia
  • Rushfaster has got it together. As usual, ordering online was easy and intuitive, I was kept informed about the progress of the delivery and the product turned up on time in good order. Not only that, there was no issue delivering to my PO Box as there is for some other online retailers.
    Brad M. from New Farm, QLD Australia
  • Really fast service! Great products and good prices! Will definitely recommend :)
    Jo L. from Cooks Hill, NSW Australia
  • Prompt delivery was great. When there was part of the product missing, I was impressed with the response to my phone call which resulted in the missing component being delivered the next day.
    Linda M. from Warradale, SA Australia
  • Fast delivery, excellent.
    Christopher W. from St Leonards, NSW Australia
  • I had issues to begin with around sending items seperatelly (one item had to be ordered in) but Louis resolved the issue and I got my goods on time.
    Shane M. from Lymington, TAS Australia
  • Louis did a great job of helping me with a few issues, so now I am very happy with your service and products.
    Shane M. from Lymington, TAS Australia
  • Great service, had to get an exchange, distributor did not answer, Rushfaster handled the whole process after that.
    Eric L. from Melbourne, VIC Australia
  • I think the service is quite good and the delivery is quite organized and fast.
    Kay Y. from Indooroopilly, QLD Australia
  • Easy, clean website with all the necessary info, great prices and selection. Have been a chronic online shopper for the past 10 years and your service is second to none - right up there with the likes of Amazon. Thanks for rushing the bag out to me which was beyond the expectations which were set. This was my second purchase and won't be my last.
    Sam L. from Melbourne Central, VIC Australia
  • Outstanding service. Delivery was super-quick, and things ordered were exactly as promised. Would certainly use rushfaster again.
    Guy H. from Richmond, VIC Australia
  • very quick delivery, well packed - thanks a lot!
    Dean B. from Mooroolbark, VIC Australia
  • It was such an efficient way to purchase and have delivered and in a timely way.
    Terry O. from Maroubra, NSW Australia
  • A great range of product.
    Malcolm O. from Newtown, VIC Australia
  • Consistently fast and efficient, both in answering my query about a product, then facilitating the purchase because a slight discount could apply. Rapid delivery with excellent tracking notification. Other companies really should learn from Rushfaster.
    Laurie C. from Blackbutt, NSW Australia
  • Excellent service. Speedy delivery, easy shopping. Really impressed.
    john h. from Nedlands, WA Australia
  • great design...materials and quality excellent..only wish I got to keep son took it.
    Stephen S. from Randwick, NSW Australia
  • The service was great! Cheap but good quality product AND free shipping, doesn't get much better than that!
    Ashley B. from Woonona, NSW Australia
  • The range of gear is very good and it takes only a day to 2 to deliver.
    Paul B. from Bonnet Bay, NSW Australia
  • As always the response time was very prompt and the website very easy to navigate.
    Karli S. from Shepparton, VIC Australia
  • Wonderful range of products! I love it! It was a very quick delivery and no problems at all. The bag I received was what I expected, so happy to have bought it from you. Confidence is something you build with every delivery and happy costumer, do not forget that and from now you are for me a trustable online store until proven the opposite.
    Martha Lucia S. from Elwood, VIC Australia
  • Everything went smoothly and the phone support was super helpful.
    Blair R. from West Pennant Hills, NSW Australia
  • Great website, easy to navigate, great products, speedy delivery... overall excellent experience! I will be back!
    Nicholas W. from Tieri, QLD Australia
  • Service was great! Received package within a couple of days.
    Sindy K. from Villawood, NSW Australia
  • Service was great, especially with respect to handling a faulty product that needed replacement.
    Kristy R. from Nollamara, WA Australia
  • great website and exceptional dispatch and tracking service
    Cameron W. from Wembley Downs, WA Australia
  • the bag has a default at the back that i noticed only 2 weeks after receiving it.. i guessed 2 weeks was too late to return it so i do with it but im a bit disappointed about it..
    Francois T. from Artarmon, NSW Australia
  • Good service and good quality products
    David K. from MALVERN EAST, VIC Australia
  • Great service, quick delivery,
    Kevin M. from Fairlight, NSW Australia
  • Thought the service was great.
    Ryan L. from Strathalbyn, SA Australia
  • Service was as prompt as mentioned on your web-site
    Susan B. from Ocean Grove, VIC Australia
  • What i liked, was that online it said the handbag wasn't in stock, that it would be 4-5 days, and yet... whacko, it arrived 3 days later. thats fair more than I'd ever expect. And... even though I thought I was buying on backorder I still got the 20% off and no cost for shipping. Nice.
    Helen D. from Fig Tree Pocket, QLD Australia
  • This was my first purchase with your company. I am very happy with every aspect of it.
    tracey w. from highgate hill, QLD Australia
  • Good price, nice product
    Pakawadee J. from Sydney, NSW Australia
  • quick, easy, lollipop, website easy to navigate
    Jessica C. from Sydney, NSW Australia
  • I am happy with my purchase - the bag is fantastic. The only issue was the length of time taken to deliver but I realise that is out of your hands - my package left Sydney en route to Melbourne on a Thursday in an express post bag as I paid for 2 day shipping, yet it was not delivered until Tuesday.
    Breanna G. from Camberwell, VIC Australia
  • The delivery was nice and quick
    Emma R. from Hornsby, NSW Australia
  • Best internet sales service I have ever experienced. Why go to the shop? Everything they promised they delivered, even a thank you Chupa Chup, which they did not have to do but they did.
    Mark P. from Collinswood, SA Australia
  • Your 'bidding' process was a bit of a farce, but luckily the lovely Louie (who both my husband and I have dealt with before and found to be delightful) sorted it out for me. You need to revisit the bidding process - it is a contradiction to the otherwise great service you offer.
    Tara . from SOUTH MELBOURNE, VIC Australia
  • Fast delivery no delay in order processing
    Ash S. from Oakhurst, NSW Australia
  • Hash your customer passwords - I wanted to reset mine, but it was sent to my email in plain text. You should probably send a link instead to have the password reset. I also wanted to change my email address on my account and it didn't work properly, but after contacting support, someone did it for me.
    Matthew C. from Redfern, NSW Australia
  • Colour of product on screen and in reality differs greatly.
    Jin L. from Croydon, NSW Australia
  • super good service and shipping :))
    Michael B. from Epping, NSW Australia
  • Please provide a free next-day delivery service or provide it at subsidised cost.
    Jin Puan N. from Pyrmont, NSW Australia
  • Very quick to respond! And i got my item immediately
    Erika P. from Belmore, NSW Australia
  • Although the bag itself wasn't as compact and flexible as I'd hoped after weeks of searching online, this was still the best customer service experience I've ever had by a large margin. I've always loved Rushfaster's thorough and simple to use website and your efficient service, but you really went above and beyond with this purchase by processing a custom order for a colour not normally carried. In the end, it wasn't the bag I'd imagined in my head but that's by no means the fault of Rushfaster and I'm more than happy to pass it on to someone who may use it. I'll continue to recommend you to friends, family and customers at work looking for something a little different. Thanks!
    Kane A. from Carina Heights, QLD Australia
  • Great customer service, kudos to Louis.
    Lena M. from West Ryde, NSW Australia
  • fast delivery everytime
    Lesley Q. from Concord West, NSW Australia
  • Your staff are super friendly. Even though this was the first time I've purchased from you, I have been recommending your website to friends and family for years due to your great product range. Now I can add that you have awesome, super helpful staff as well.
    Matt M. from Marrickville, NSW Australia
  • Very good customer service. Would certainly recommend you to friends.
    Robin M. from Brighton, VIC Australia
  • Delivery was fast!
    Suraj S. from North Sydney, NSW Australia
  • Shipped so fast!
    Lulu S. from Hawthorn East, VIC Australia
  • This is the second time I have used Rushfaster and it just works! It is hard to be confident in ones selection when comparing product over the web and the Rushfaster information miss you feel confident in you choice. I noticed that you have expanded to allow people to pick up items from your store in Marrickville too, being another example of how you continue to serve your customers needs. Great product and great service with fast delivery.
    Michael M. from Mount Vernon, NSW Australia
  • I really liked how fast the delivery was and the packaging was really great
    Ryan B. from Kalgoorlie, WA Australia
  • Prompt service
    Eva G. from Macquarie, ACT Australia
  • Great service, backpack came quickly. Loved that i can get this bag through you and not have to deal with overseas companies & pay associated huge postal costs.
    Trish S. from Albion Park, NSW Australia
  • Great range, good prices, super fast delivery
    Deb R. from Petersham, NSW Australia
  • Brilliant service
    David A. from Lenah Valley, TAS Australia
  • Top notch service and quality products. Would highly recommend!
    Lena M. from West Ryde, NSW Australia
  • Rushfaster is no doubt in providing excellent services, faster shipping etc... but it sucks when it comes to returning an item. I am buying stuff from you guys since 2009 and have sent back 2 items at my own costs. One thing to be clear, I am happy to do that if I was simply changed my mind but this item I bought was a complete rubbish, and I do not suggest it ( Booq Viper 15" MacBook Pro Sleeve - Graphite ) This item has a very heavy toxic chemical smell! which is unbearable and disgusting.... so I spent $14.80 for NOTHING and sent it back straight away...
    Jin C. from Millswood, SA Australia
  • Fast delivery, happy with the service.
    Paulo B. from NORTH SYDNEY, NSW Australia
  • I was really happy with product and the speed of delivery. I will definitely use Rushfaster again.
    Narelle W. from Beecroft, NSW Australia
  • Site easy to navigate, good range, fast delivery
    Gerard S. from Camp Hill, QLD Australia
  • As a relatively poor university student I wouldn't complain about lower prices - then again who would. Otherwise you guys are pretty rad - thanks.
    Andrew S. from Camperdown, NSW Australia
  • Easy website to get your stuff ordered. Fast delivery - faster than promised. Emails to keep you updated as to the status of your order. Great range. Anything that Rushfaster sells - they're the first place I look and usually the only place.
    Ben T. from Malvern, SA Australia
  • Your customer service is fantastic, especially Louis who has been so very helpful. I was very disappointed in the colour of the bag as it looks red in the photo but in reality it is magenta, and Louis did his best to help.
    Pauline H. from Chelsea Heights, VIC Australia
  • you're great!
    clinton g. from ALEXANDRIA, NSW Australia
  • Excellent Service. Could not be happier with the way i was treated and i will definitely buy from here again as well as recommend to friends/family.
    Jessica M. from MARRICKVILLE, NSW Australia
  • Very impressed and super happy with your service. Will definitely come back and recommend your website.
    Ivy M. from Sunnybank Hills, QLD Australia
  • Great communication throughout. Always prompt and addressed questions clearly. Very prompt with delivery and follow up.
    Andrew B. from Narre Warren South, VIC Australia
  • Amazing Customer Service - I had a problem with my paypal account, and RushFaster called me up to check if I still wanted the bag - and held the order for me at the SALE price!! WOW!!
    Natalie B. from Melbourne, VIC Australia
  • I loved that you kept me updated with my orders status!!
    michaela o. from Yarraville, VIC Australia
  • Arrived in good time. Functional site. No problemo.
    keith v. from brisbane, QLD Australia
  • Fast very easy purchase online also delivered very quickly! Liked the site layout detailed pictures.
    Rachel R. from Bittern, VIC Australia
  • I think you guys had a very speedy service and I would definitely buy from you again.
    Kitty A. from North Melbourne, VIC Australia
  • Fast and easy service
    Emily R. from Footscray, VIC Australia
  • Prompt shipping and great prices
    Kasper D. from Preston, VIC Australia
  • quick quality service
    Brian C. from Sale, VIC Australia
  • I do not buy many products online. Your service was swift and my product arrived without complication. Thank you!
    Kelda J. from Newmarket, QLD Australia
  • I loved how quick you delivered this product. You web site is easily navigated; and nice to use. I wish you had nappy bags available as well.
    Jax I. from Tanunda, SA Australia
  • It was really good the service on the phone talking to Jeff. We received our parcel in the mail quite quickly, didnt except that in rural South Australia.
    Gary C. from Cleve, SA Australia
  • Delivery cost and speed should be improved. Waited quite long and therefore the costs charged are too high.
    Alexander B. from West Ryde, NSW Australia
  • Very efficient delivery!
    Aileen H. from Eastwood, NSW Australia
  • Really good experience. This was my first online purchase & I was nervous in paying almost $200 to a business I did not know, however having Louie answer all my questions & being able to pick-up the product made me feel more at ease. The website is awesome & extremely helpful & easy to navigate. I would like to see all backpacks with pictures of them on an adults back & same if bags are child size, also more bags for young school kids would be awesome - tough, padded with base studs. We ordered 3 bags & had 2 refunded.. the refund was a little slow - a quick phone call remedied it soon enough. I will definitely buy from Rushfaster again! Keep up the excellent work :-)
    Caron K. from Galston, NSW Australia
  • Very smooth and easy buying process and delivery. Great service and product, thank you.
    Flavia W. from Suffolk Park, NSW Australia
  • I think you provide a fantastic service, good prices, good verity of bags and quick delivery. Everything is very good. Nothing to complain about. Well done.
    Ute H. from CARINE, WA Australia
  • Great product range, super service and delivery speed
    Juliana D. from Kew, VIC Australia
  • Super quick free delivery was awesome
    Doug G. from PENSHURST, NSW Australia
  • I found that the photos of this bag on your site varied greatly in colour shade, so I was unsure of what shade the bag was. I took a gamble and I'm happy with the colour, but I do think you should fix that. Otherwise excellent site and service. Thanks.
    Jo K. from Carine, WA Australia
  • Excellent customer service, I mucked up an order which Rushfaster fixed and replaced at no extra charge. Well done
    Glen C. from Googong, NSW Australia
  • You guys are great - service, delivery etc. But the first time i unzipped the jansport backpack, the little brown tassel just disintegrated and came off the zip. These really need to be made of leather or at least a thick material !! P
    penny t. from darling point, NSW Australia
  • Fast service, thanks for the chupa chup
    Aaron V. from Glenwood, NSW Australia
  • A fast and friendly reply to an email query I had about a product, then quick dispatch of my order. Fantastic customer service!!
    Karen L. from WOODCROFT, SA Australia
  • Excellent fast service good tracking good follow up
    Donna R. from Glen Iris, VIC Australia
  • Great Product and fast delivery
    Michael T. from DERRIMUT, VIC Australia
  • Keeped informed, and prompt delivery. Ordered online sunday evening received tue am very good thankyou.
    Roy R. from Seaview Downs, SA Australia
  • Great service and super fast delivery
    Gerald S. from Miranda, NSW Australia
  • All good & no probs. I liked the product once it arrived and it arrived very promptly.
    Ben K. from TOORAK, VIC Australia
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