Here's what our customers are saying ...

  • Very quick delivery. Go above and beyond to provide you with information on the whereabouts of your package.
    Anita P. from Croydon Park, NSW Australia
  • Great response time on the email I sent to you about the wrong address I put in, and quick delivery services!
    max v. from CHIFLEY, ACT Australia
  • efficient loved the lollipop. Was bought as gift so can't review product yet
    Kirsten B. from Heathwood, QLD Australia
  • The spend of delivery was fantastic. I was worried about it not arriving before I went away, but delivery was in plenty of time & product exactly as described. Thank you. I love it.
    Jo P. from Ballarat West, VIC Australia
  • Good speedy service & communications. More pics of the bags which shows off the included special features would be great for future sales. I didn't get my free Chup-a-chup in my package??? no biggie, lol... Thanks heaps!
    Eugene K. from Pymble, NSW Australia
  • Delivery was prompt. I very much enjoyed the shopping experience; buying a bag from people who are passionate about the functionality of bags. A very wide range of choice already but will be excited for new additions to your catalogue. The only (tiny!) improvement I can think of is the tagging of blogposts - some posts failed to have the tag 'backpack' even though it was a review or overview of a backpack - it would have just been nice to have gotten to the end of a blogpost and clicked on a tag to view other similar posts rather than scroll back up the page to search. It's great to be able to buy a bag from a company that is engaged with the carry culture.
    Yan Ting T. from Travancore, VIC Australia
  • Delivery time was exactly as stated. Was surprised and happy to see form for return provided, just in case.
    Julien d. from Toorak, VIC Australia
  • I was heading to Europe and could not find the bag anywhere else. I was unable rush and you guys delivered true to your name! Great experience.
    Iqbal H. from Melbourne, VIC Australia
  • Excellent service and fast delivery. Much appreciated.
    Richard F. from ATTADALE, WA Australia
  • Great service and follow up with delivery details etc.
    Jeremy W. from Mount Eliza, VIC Australia
  • Very fast service! Very well priced products! Will use again!!
    Luke R. from Cowra, NSW Australia
  • A fine wallet, just what I needed.
    Spencer J. from Bellingen, NSW Australia
  • While I am happy with my bag, sadly it took way too long to get here, a couple of months after I had paid for it. Despite the very kind assistance of one of your staff, the delay was very unfortunate and frustrating and ongoing for far too long. I hope this was an unfortunate one off incident and not what I would expect from Rushfasrer in the future.
    Mark S. from PRESTON, VIC Australia
  • Yeah definitely, great quality range and deaks
    Jason P. from THORNLIE, WA Australia
  • Love your site and service
    Charbel Z. from Potts Point, NSW Australia
  • I was extremely happy with how quickly our purchase was dispatched and received.
    Shirlene C. from Coolum Beach, QLD Australia
  • liked the follow up after a delivery issue
    peter d. from huntleys cove, NSW Australia
  • Once agin you guys delivered beautiful gear, seamlessly, and on time. Bravo rushfaster
    mel g. from Ballarat, VIC Australia
  • Cheaper and quicker shipping options
    Alexandra R. from Eight Mile Plains, QLD Australia
  • Everything is great ! I was so surprised when I got it within 3 days ! Love it !
    Joe Ann C. from carlton, VIC Australia
  • The delivery was super fast and my order came with a chupa chup! I have no complaints whatsoever!
    Nicola B. from Chatswood, NSW Australia
  • I've purchased items from you a few times and have never had any issues. I always love receiving the little sweet treats! It's a nice touch to add to the outstanding service that you all provide. Keep up the amazing work Rushfaster. I'd be amazed if you could send products any quicker!
    Jillian G. from Higgins, ACT Australia
  • Bummed I didn't win the golden ticket :(
    Matt M. from LAMBTON, NSW Australia
  • Great site and good products with excellent prices. The offer you had on helped me purchase from you over the Bellroy site... that and I bought my last laptop bag from you. Great speedy service too!
    Skye R. from Wolli Creek, NSW Australia
  • Thanks for the fast delivery and quality product :)
    Natalie F. from Woolloongabba, QLD Australia
  • Good photos, excellent information on the product. Very easy to navigate site. Delivery was very quick.
    Mary A. from Bentleigh, VIC Australia
  • My original order became lost in transit - an Australia Post issue. The guy I spoke with [Louie I think] was nothing but helpful. He responded quickly, identified the problem, and rectified it. Fully satisfied, thanks. Terry
    Terry W. from Underwood, QLD Australia
  • You rectified the issue with the courier taking the parcel I was abot to pick up. So only suggestion is you may consider what new process is needed to stop couriers taking the wrong parcel from your warehouse. Thanks for the follow up
    peter d. from huntleys cove, NSW Australia
  • Very good service. Fast deliver and tracking percel etc. Thank you very much.
    Tomoko M. from Rockdale, NSW Australia
  • I think you guys are great! Everyone I've refer you guys to has also loved the fast shipping and customer service! I'll be buying again soon! Cheers
    Gizelle R. from Sydney, NSW Australia
  • everything is easy, and fast, don't change a thing.
    Joanne D. from Nedlands, WA Australia
  • I liked the fast delivery and the tracking feature of following my order.
    Eric L. from Sunshine North, VIC Australia
  • Always a pleasure
    Trinity T. from andrew\'s farm, SA Australia
  • I liked the communication - you kept me up to date with the status of my order. The postage and delivery was fast. Great product at an excellent price. Great that I was able to pay with PayPal.
    Debrah I. from Asquith, NSW Australia
  • The item arrived quickly and I am pleased with the product.
    Maria M. from Burnside, QLD Australia
  • Amazingly fast! Great service and communication!
    Ursula O. from Hobart, TAS Australia
  • Super fast service. Easy to use website.
    Emma S. from Stirling, SA Australia
  • No all was perfect with my shopping experience. Allan. H.
    Allan H. from Salisbury Park, SA Australia
  • great service ... good updates
    simon m. from west perth, WA Australia
  • Easy to order on your site and delviered in timely manner.
    Kellie F. from Petersham, NSW Australia
  • Great. One of the best experiences I've had. Great site, super fast delivery and a free ChupaChub. Nailed it.
    Jonathan A. from Aveley, WA Australia
  • simple, no fuss packaging. Cheap (free!) postage
    William A. from Maroubra, NSW Australia
  • Really efficient service! I ordered on Tuesday night and it arrived Thursday morning! This is my third purchase over the years, Rushfaster just keeps delivering.
    Dai-Dong U. from Sydney, NSW Australia
  • The website all worked as expected, the bag arrived in perfect condition, all within the timeframe the website had mentioned. The whole time I was kept in the loop with where the delivery was at. Overall one of the best online shopping experiences I have had to date.
    Michael A. from Balwyn North, VIC Australia
  • Thanks . Website is easy to use. Goods came quickly.
    Susan D. from Bunbury, WA Australia
  • No. You're excellent.
    Marian K. from Glenorie, NSW Australia
  • Rushfaster has got it together. As usual, ordering online was easy and intuitive, I was kept informed about the progress of the delivery and the product turned up on time in good order. Not only that, there was no issue delivering to my PO Box as there is for some other online retailers.
    Brad M. from New Farm, QLD Australia
  • Really fast service! Great products and good prices! Will definitely recommend :)
    Jo L. from Cooks Hill, NSW Australia
  • Prompt delivery was great. When there was part of the product missing, I was impressed with the response to my phone call which resulted in the missing component being delivered the next day.
    Linda M. from Warradale, SA Australia
  • Fast delivery, excellent.
    Christopher W. from St Leonards, NSW Australia
  • I had issues to begin with around sending items seperatelly (one item had to be ordered in) but Louis resolved the issue and I got my goods on time.
    Shane M. from Lymington, TAS Australia
  • Louis did a great job of helping me with a few issues, so now I am very happy with your service and products.
    Shane M. from Lymington, TAS Australia
  • Great service, had to get an exchange, distributor did not answer, Rushfaster handled the whole process after that.
    Eric L. from Melbourne, VIC Australia
  • I think the service is quite good and the delivery is quite organized and fast.
    Kay Y. from Indooroopilly, QLD Australia
  • Easy, clean website with all the necessary info, great prices and selection. Have been a chronic online shopper for the past 10 years and your service is second to none - right up there with the likes of Amazon. Thanks for rushing the bag out to me which was beyond the expectations which were set. This was my second purchase and won't be my last.
    Sam L. from Melbourne Central, VIC Australia
  • Outstanding service. Delivery was super-quick, and things ordered were exactly as promised. Would certainly use rushfaster again.
    Guy H. from Richmond, VIC Australia
  • very quick delivery, well packed - thanks a lot!
    Dean B. from Mooroolbark, VIC Australia
  • It was such an efficient way to purchase and have delivered and in a timely way.
    Terry O. from Maroubra, NSW Australia
  • A great range of product.
    Malcolm O. from Newtown, VIC Australia
  • Consistently fast and efficient, both in answering my query about a product, then facilitating the purchase because a slight discount could apply. Rapid delivery with excellent tracking notification. Other companies really should learn from Rushfaster.
    Laurie C. from Blackbutt, NSW Australia
  • Excellent service. Speedy delivery, easy shopping. Really impressed.
    john h. from Nedlands, WA Australia
  • great design...materials and quality excellent..only wish I got to keep son took it.
    Stephen S. from Randwick, NSW Australia
  • The service was great! Cheap but good quality product AND free shipping, doesn't get much better than that!
    Ashley B. from Woonona, NSW Australia
  • The range of gear is very good and it takes only a day to 2 to deliver.
    Paul B. from Bonnet Bay, NSW Australia
  • As always the response time was very prompt and the website very easy to navigate.
    Karli S. from Shepparton, VIC Australia
  • Wonderful range of products! I love it! It was a very quick delivery and no problems at all. The bag I received was what I expected, so happy to have bought it from you. Confidence is something you build with every delivery and happy costumer, do not forget that and from now you are for me a trustable online store until proven the opposite.
    Martha Lucia S. from Elwood, VIC Australia
  • Everything went smoothly and the phone support was super helpful.
    Blair R. from West Pennant Hills, NSW Australia
  • Great website, easy to navigate, great products, speedy delivery... overall excellent experience! I will be back!
    Nicholas W. from Tieri, QLD Australia
  • Service was great! Received package within a couple of days.
    Sindy K. from Villawood, NSW Australia
  • Service was great, especially with respect to handling a faulty product that needed replacement.
    Kristy R. from Nollamara, WA Australia
  • great website and exceptional dispatch and tracking service
    Cameron W. from Wembley Downs, WA Australia
  • the bag has a default at the back that i noticed only 2 weeks after receiving it.. i guessed 2 weeks was too late to return it so i do with it but im a bit disappointed about it..
    Francois T. from Artarmon, NSW Australia
  • Good service and good quality products
    David K. from MALVERN EAST, VIC Australia
  • Great service, quick delivery,
    Kevin M. from Fairlight, NSW Australia
  • Thought the service was great.
    Ryan L. from Strathalbyn, SA Australia
  • Service was as prompt as mentioned on your web-site
    Susan B. from Ocean Grove, VIC Australia
  • What i liked, was that online it said the handbag wasn't in stock, that it would be 4-5 days, and yet... whacko, it arrived 3 days later. thats fair more than I'd ever expect. And... even though I thought I was buying on backorder I still got the 20% off and no cost for shipping. Nice.
    Helen D. from Fig Tree Pocket, QLD Australia
  • This was my first purchase with your company. I am very happy with every aspect of it.
    tracey w. from highgate hill, QLD Australia
  • Good price, nice product
    Pakawadee J. from Sydney, NSW Australia
  • quick, easy, lollipop, website easy to navigate
    Jessica C. from Sydney, NSW Australia
  • I am happy with my purchase - the bag is fantastic. The only issue was the length of time taken to deliver but I realise that is out of your hands - my package left Sydney en route to Melbourne on a Thursday in an express post bag as I paid for 2 day shipping, yet it was not delivered until Tuesday.
    Breanna G. from Camberwell, VIC Australia
  • The delivery was nice and quick
    Emma R. from Hornsby, NSW Australia
  • Best internet sales service I have ever experienced. Why go to the shop? Everything they promised they delivered, even a thank you Chupa Chup, which they did not have to do but they did.
    Mark P. from Collinswood, SA Australia
  • Your 'bidding' process was a bit of a farce, but luckily the lovely Louie (who both my husband and I have dealt with before and found to be delightful) sorted it out for me. You need to revisit the bidding process - it is a contradiction to the otherwise great service you offer.
    Tara . from SOUTH MELBOURNE, VIC Australia
  • Fast delivery no delay in order processing
    Ash S. from Oakhurst, NSW Australia
  • Hash your customer passwords - I wanted to reset mine, but it was sent to my email in plain text. You should probably send a link instead to have the password reset. I also wanted to change my email address on my account and it didn't work properly, but after contacting support, someone did it for me.
    Matthew C. from Redfern, NSW Australia
  • Colour of product on screen and in reality differs greatly.
    Jin L. from Croydon, NSW Australia
  • super good service and shipping :))
    Michael B. from Epping, NSW Australia
  • Please provide a free next-day delivery service or provide it at subsidised cost.
    Jin Puan N. from Pyrmont, NSW Australia
  • Very quick to respond! And i got my item immediately
    Erika P. from Belmore, NSW Australia
  • Although the bag itself wasn't as compact and flexible as I'd hoped after weeks of searching online, this was still the best customer service experience I've ever had by a large margin. I've always loved Rushfaster's thorough and simple to use website and your efficient service, but you really went above and beyond with this purchase by processing a custom order for a colour not normally carried. In the end, it wasn't the bag I'd imagined in my head but that's by no means the fault of Rushfaster and I'm more than happy to pass it on to someone who may use it. I'll continue to recommend you to friends, family and customers at work looking for something a little different. Thanks!
    Kane A. from Carina Heights, QLD Australia
  • Great customer service, kudos to Louis.
    Lena M. from West Ryde, NSW Australia
  • fast delivery everytime
    Lesley Q. from Concord West, NSW Australia
  • Your staff are super friendly. Even though this was the first time I've purchased from you, I have been recommending your website to friends and family for years due to your great product range. Now I can add that you have awesome, super helpful staff as well.
    Matt M. from Marrickville, NSW Australia
  • Very good customer service. Would certainly recommend you to friends.
    Robin M. from Brighton, VIC Australia
  • Delivery was fast!
    Suraj S. from North Sydney, NSW Australia
  • Shipped so fast!
    Lulu S. from Hawthorn East, VIC Australia
  • This is the second time I have used Rushfaster and it just works! It is hard to be confident in ones selection when comparing product over the web and the Rushfaster information miss you feel confident in you choice. I noticed that you have expanded to allow people to pick up items from your store in Marrickville too, being another example of how you continue to serve your customers needs. Great product and great service with fast delivery.
    Michael M. from Mount Vernon, NSW Australia
  • I really liked how fast the delivery was and the packaging was really great
    Ryan B. from Kalgoorlie, WA Australia
  • Prompt service
    Eva G. from Macquarie, ACT Australia
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