Here's what our customers are saying ...

  • I was kept in the loop re the parcel delivery and it all went very quickly. Thank you
    Sarah M. from West Footscray, VIC Australia
  • This is a warranty replacement, and rushfaster provided very quick support! Thank you for the great customer support!
    Jong-won C. from artarmon, NSW Australia
  • Very speedy service and delivery!
    Sara Y. from St Kilda, VIC Australia
    Danni U. from Torquay, VIC Australia
  • Easy ordering process, great range. Quick delivery, great product.
    Tania V. from Mount Gambier East, SA Australia
  • great customer service and speedy delivery :-)
    steph p. from islington, NSW Australia
  • A large product range and competitively priced. Very quick dispatch and delivery.
    Janelle W. from Victoria Point, QLD Australia
  • It was quick , easy and you kept me updated about delivery.
    linda v. from Maroochy River, QLD Australia
  • Website works well and the buying process was easy.
    Andrew P. from Gordonvale, QLD Australia
  • The packaging could be more secure as the item arrived with the original box crashed.
    Wing hei C. from Melbourne CBD, VIC Australia
  • Quick delivery, good communication - good website.
    Nathan A. from Hawthorn, VIC Australia
  • Super fast on this shipment. But my current order is taking too long.
    Gary N. from Carrara, QLD Australia
  • Pleasantly surprised by your quick delivery. Kudos to Aust Post as well.
    Jamsheed A. from Riverstone, NSW Australia
  • Super fast shipping, received the next day in Tassie.
    Jacqui S. from Kingston, TAS Australia
  • Excellent website, excellent service, excellent product. Thank you.
    Ingrid C. from OURIMBAH, NSW Australia
  • Loved how quick you were and kept me updated on the delivery.
    Karen O. from CROYDON, VIC Australia
  • Excellent customer service after goods were replaced under warranty. This is what sets online shopping above physical shopping with service like this.. Please keep it up
    Dylan B. from Lyons, NT Australia
  • I couldn't suggest any improvements. I'm happy with the bag and the price, and the postage was extremely fast - I think it arrived the next business day after I ordered it!
    Tristan B. from Melbourne, VIC Australia
  • I like your backpack and very useful for my uni life.
    Noksouda T. from Calwell, ACT Australia
  • Very fast delivery.
    Justin R. from Booragoon, WA Australia
  • Very speedy and kept me informed through the whole purchase, also website was very easy to find what I was looking for.
    Jason S. from West Footscray, VIC Australia
  • Very fast delivery
    Jade N. from Chipping Norton, NSW Australia
  • Really fast processing and delivery. Item descriptions with bag dimension were perfect!
    Ratanak L. from Giralang, ACT Australia
  • Recommended seller. Fast delivery. And quality of the product is great. Will buy again.
    Reylette R. from Gray, NT Australia
  • Quick and easy service. Paid for the 3 day delivery and got it within 2 days so very happy with that.
    Stephen G. from Bridgeman downs, QLD Australia
  • No.
    Llewellyn M. from South Yarra, VIC Australia
  • Smooth order
    Perer A. from Ocean Reef, WA Australia
  • Prompt response and quick delivery without costing too much on the postage
    Tess D. from Canning Vale, WA Australia
  • I've always liked rush faster. Friendly and prompt service however do miss having the pick up option. :-(
    kylie r. from MONTEREY, NSW Australia
  • Website is user friendly. I would prefer to have another picture that show the inside of the bag to indicate whether the laptop compartment is just a sleeve or with padded compartment.
    Jamie L. from Rivett, ACT Australia
  • I liked your communication with me throughout the purchase. I liked that you were very quick in delivering the item to me. I think you can improve by offering more photos of the product in question (the insides of the bag for instance)
    James C. from Howrah, TAS Australia
  • Very happy with the product and price, however the shipping costs are too high for the length of delivery. Small package, should not have been more than $7.90, your shipping costs are inflated.
    Harry P. from Kingsford, NSW Australia
  • Great service and a great deal
    Rob M. from Goonellabah, NSW Australia
  • Great products, great site,
    Fiona W. from Bexley, NSW Australia
  • Great service from online to delivery
    Keats N. from Hawker, ACT Australia
  • Very prompt service. Item shipped and arrived 3 days after placing order. Good price - better than buying it direct from the manufacturer's website.
    Anna W. from Burleigh Heads, QLD Australia
  • Excellent customer service with fast delivery
    Michelle M. from Guys Hill, VIC Australia
  • Rushfaster disclosed TEN digits of my credit card number! The sale was carried out on an encrypted/secure site, so why would you then send sensitive information back to me via insecure email communications. I already know my credit card number! This is a disgraceful approach to internet security. Fix it! C.W.
    Chris W. from Warragul, VIC Australia
  • Product arrived with quoted time, I just felt it should have been a little quicker.
    Luke M. from Woronora, NSW Australia
  • Fast shipping, immediate tracking. Great company.
    Barbara D. from Waterloo, NSW Australia
  • Good product range, quick and easy to deal with.
    Bailey A. from Mount Gambier, SA Australia
  • Great service, great products.
    Michael D. from Malua Bay, NSW Australia
  • All good.
    Tobias E. from Marrickville, NSW Australia
  • Impressively fast.
    Narelle R. from Gilgandra, NSW Australia
  • I can't think of anything right now
    Alex V. from Bow Bowing, NSW Australia
  • I think you should have free shipping when products are over $100. The service with rushfaster is very efficient but the shipping costs impact the total price for country people.
    Robyn G. from MARGARET RIVER, WA Australia
  • Great service
    Olivia S. from Highfields, QLD Australia
  • Great communication and assistance. had a faulty item supplied and it was sorted out very quickly. Extremely satisfied with Rushfaster service
    Gary M. from Bungalow, QLD Australia
  • good service. great products. nice delivery time.
    Peck F. from Cardiff heights, NSW Australia
  • Excellent confirmation of order and updates on delivery. Excellent products. Continually use this site due to 100% experience.
    Jacqueline P. from SUBIACO PO BOXES, WA Australia
  • Very informative website. Liked the videos for more detail on products and the choice of quality products. Generally really good service.
    Tania S. from Northcote, VIC Australia
  • I like the originality of the bag and your company's way of delivering the bag immediately. I love the bag.
    Thinley N. from Braddon, ACT Australia
  • All good
    Ross H. from Leichhardt, NSW Australia
  • This was the second time I bought a Mizu water bottle from your site, and both times I received the bottles, there was some form of damage or scruff marks on the bottle. The first bottle I bought, I picked up from your warehouse and checked it straight away and was able to swap for a better quality one on the spot. But my recent purchase of the Mizu V8 had some scratches and a very small dent already on the bottom of the bottle. I liked the bottle that much and returning it was too troublesome so I did not return it. But for future improvements, please have quality control checks on your products.
    Jun Yi L. from Chatswood, NSW Australia
  • Good range of products. Fast Delivery
    Gregory T. from GORDON, NSW Australia
  • lived up to your name 'rush faster' :-)
    Michele E. from Coledale, NSW Australia
  • Great product range - always interesting and worthy of consideration.
    Rodney H. from Kew, VIC Australia
  • Very quick and easy purchase process! Great tracking updates!
    Paula V. from Brunswick East, VIC Australia
  • Really quick delivery and easy all round!
    Esther M. from Red hill, QLD Australia
  • Received notification that the item was delivered. Flagged with Australia Post and your support line the same day that the item had not arrived. One week on there has not been follow up from either party. Turns out the item was delivered to the wrong street and my neighbor was kind enough to drop it off. He found the package lying out in the open, for a package that supposedly required a signature. Not impressed. Wallet itself turned out to be a plasticky flimsy disappointment. It will be returned.
    Ho-Jung Y. from Bentleigh, VIC Australia
  • fast excellent service
    mel l. from suffolk park, NSW Australia
    TREVOR F. from SUBIACO, WA Australia
  • Very fast shipping! Overall, an awesome experience - I don't have anything negative to say!
    Grace E. from Salisbury Downs, SA Australia
  • Loved the quick service, low prices and the huge variety.
    Mirjana S. from Enmore, NSW Australia
  • Loved the quick service, low prices and the huge variety.
    Mirjana S. from Enmore, NSW Australia
  • The selection of products are awesome.
    Melanie Jade I. from Narre Warren South, VIC Australia
  • Very fast to post -- thanks!
    Gordon N. from Burwood, NSW Australia
  • Great price, fast delivery, product exactly as advertised
    Nick L. from Carina Heights, QLD Australia
  • Love the regular discounts, the super fast post and the quality of the packaging.
    Gemma R. from Gordon, NSW Australia
  • Very fast delivery and great communication
    Isabelle M. from Bendigo, VIC Australia
  • I'm very happy with my order. It would have been brilliant if I could have searched for items that included free shipping instead of trolling through all the categories to find the notebooks I ended up going with. Other than that everything was excellent. I am a customer from many years ago and am very happy to be returning. :)
    Teresa P. from Parkdale, VIC Australia
  • Extremely fast shipping, even though I chose the "standard" type shipping
    Khoa D. from Sunshine, VIC Australia
  • Very happy with the service. Ordered online Thursday night, my bag was delivered to my door Monday morning.
    Sharon N. from South Penrith, NSW Australia
  • Excellent service. Had a faulty unit and they responded quickly and organised a replacement.
    Shane K. from Woodcroft, SA Australia
  • nice service, was one time and being able to track the order is great. Thank you
    MICHELLE A. from Bondi Beach, NSW Australia
  • Was all good thanks!
    Greg F. from Melbourne, VIC Australia
  • You sent time the wrong item the item inside was replaced with a small screen protector the box was tampered with
    Ronald K. from Kalgoorlie, WA Australia
  • Video reviews are awesome and honest! You show what will and won't fit, and that's why I bought from you and got the bigger bag. The super faster delivery was an added bonus.future customer for all my backpacks now.
    Luke T. from Holt, ACT Australia
  • I was 100% happy with the customer service I received from Rushfaster. I received my order within 2 days of ordering! I needed to return the backback as it didn't suit my daughter's needs & the customer service given at this time was excellent. I have since purchased a different backback that arrived in record time - ready for the new school year. Have already recommended Rushfaster to family & friends. Will be a return customer. Thanks
    LISA B. from COLLAROY, NSW Australia
  • Was fast, easy to order and every step i was notified :)
    Belinda G. from salisbury downs, SA Australia
  • Quickest delivery I have ever experienced!
    Eleny D. from Chatswood, NSW Australia
  • First time I've used and was initially unsure about how reputable the website was, but my experience has been outstanding. Product arrived extremely promptly and service was outstanding, and the pricing is extremely competitive. Highly recommend and would use again.
    Peter P. from Glenelg East, SA Australia
  • Quick professional service just keep doing what you are doing.
    Maxina M. from NORTH PERTH, WA Australia
  • quickest shipping and great service, zero complaints
    Kate B. from Coffs Harbour, NSW Australia
  • Very efficient service.
    Linda W. from Lennox Head, NSW Australia
  • Would recommend your company for its service
    Magdalena K. from Hadspen, TAS Australia
  • Easy ordering, quick despatch, no complication unlike some of your competitors.n
    Ruediger W. from Blackburn South, VIC Australia
  • Super quick service.
    Vee Jin D. from Greenhills Beach, NSW Australia
  • I liked that the product came within the 3 days and it was the product I ordered. Also the product was cheaper than anywhere else. You guys are legends.
    Aaron G. from Sydney, NSW Australia
  • Great customer service and delivered sooo quickly.
    Kate B. from hallett cove, SA Australia
  • None
    Debbie M. from Double Bay, NSW Australia
  • Super fast, great price. I've recommended
    Sonya L. from Thomastown, VIC Australia
  • Loved the speedy service and constant email contact. Great company. Wish I had heard of you earlier. Thanks.
    Devan S. from Darwin, NT Australia
  • I absolutely loved receiving email notification informing me of dispatch, shipping and arrival kept me feeling secure about the whole experience plus the fact it arrived in 2business days was excellent !!! With my experience Rushfaster has been an absolute great experience from start to finish thanks guys .
    Noelle D. from Kingston, QLD Australia
  • Great service and so easy to transact with, well designed and laid out website easy to navigate through from start to checkout. Love it,
    Adam L. from EAGLE FARM, QLD Australia
  • Purchased this, minutes after I saw a cheaper one on another website. They did not hesitate to price match with them and give me the refund of the extra cost, even got delivered within a weeks time. Highly recommended website.
    Angelynn T. from Kellyville Ridge, NSW Australia
  • Absolutely would buy again so quick and fantastic prices. The only thing was the picture made it look more pink it was actually true to colour khaki. But was still a nice colour thought it would be more the beige as shown. But on their Herschel site shows the same colour as here so definately not your fault. Thanks so much was super quick postage also yay
    Kim B. from Redcliffe, QLD Australia
  • 100% would buy from rushfaster again. Shipping for a large bag like this is very reasonable and incredibly fast. The prices for booq are simply the best I could find on the internet. I recommend rushfaster to anyone who will listen :) mobile rendering for the site would be a nice addition.
    Matt S. from Casey, ACT Australia
  • Offer some means to qualify for free shipping? The $9.95 shipping for 10 items is pretty annoying when I only want to order a few items.
    William W. from Lane Cove North, NSW Australia
  • Shipped promptly, nicely packaged, communicated with me throughout on my order status.
    Lucy G. from Marsfield, NSW Australia
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