Here's what our customers are saying ...

  • I loved how quick you delivered this product. You web site is easily navigated; and nice to use. I wish you had nappy bags available as well.
    Jax I. from Tanunda, SA Australia
  • It was really good the service on the phone talking to Jeff. We received our parcel in the mail quite quickly, didnt except that in rural South Australia.
    Gary C. from Cleve, SA Australia
  • Delivery cost and speed should be improved. Waited quite long and therefore the costs charged are too high.
    Alexander B. from West Ryde, NSW Australia
  • Very efficient delivery!
    Aileen H. from Eastwood, NSW Australia
  • Really good experience. This was my first online purchase & I was nervous in paying almost $200 to a business I did not know, however having Louie answer all my questions & being able to pick-up the product made me feel more at ease. The website is awesome & extremely helpful & easy to navigate. I would like to see all backpacks with pictures of them on an adults back & same if bags are child size, also more bags for young school kids would be awesome - tough, padded with base studs. We ordered 3 bags & had 2 refunded.. the refund was a little slow - a quick phone call remedied it soon enough. I will definitely buy from Rushfaster again! Keep up the excellent work :-)
    Caron K. from Galston, NSW Australia
  • Very smooth and easy buying process and delivery. Great service and product, thank you.
    Flavia W. from Suffolk Park, NSW Australia
  • I think you provide a fantastic service, good prices, good verity of bags and quick delivery. Everything is very good. Nothing to complain about. Well done.
    Ute H. from CARINE, WA Australia
  • Great product range, super service and delivery speed
    Juliana D. from Kew, VIC Australia
  • Super quick free delivery was awesome
    Doug G. from PENSHURST, NSW Australia
  • I found that the photos of this bag on your site varied greatly in colour shade, so I was unsure of what shade the bag was. I took a gamble and I'm happy with the colour, but I do think you should fix that. Otherwise excellent site and service. Thanks.
    Jo K. from Carine, WA Australia
  • Excellent customer service, I mucked up an order which Rushfaster fixed and replaced at no extra charge. Well done
    Glen C. from Googong, NSW Australia
  • You guys are great - service, delivery etc. But the first time i unzipped the jansport backpack, the little brown tassel just disintegrated and came off the zip. These really need to be made of leather or at least a thick material !! P
    penny t. from darling point, NSW Australia
  • Fast service, thanks for the chupa chup
    Aaron V. from Glenwood, NSW Australia
  • A fast and friendly reply to an email query I had about a product, then quick dispatch of my order. Fantastic customer service!!
    Karen L. from MARION, SA Australia
  • Excellent fast service good tracking good follow up
    Donna R. from Glen Iris, VIC Australia
  • Great Product and fast delivery
    Michael T. from DERRIMUT, VIC Australia
  • Keeped informed, and prompt delivery. Ordered online sunday evening received tue am very good thankyou.
    Roy R. from Seaview Downs, SA Australia
  • Great service and super fast delivery
    Gerald S. from Miranda, NSW Australia
  • All good & no probs. I liked the product once it arrived and it arrived very promptly.
    Ben K. from TOORAK, VIC Australia
  • I placed an offer for a price which was accepted but had to phone to get it. The phoning from where I am would have cost more than the saving. Redeeming this should be made available over the internet with the purchase if it is to be of any use to people out of your area.
    Judy G. from Banksia beach, QLD Australia
  • Wonderful product, brilliant fast delivery at a reasonable cost. Many thanks, look forward to using your site again.
    Christiane S. from footscray, VIC Australia
  • No great service!
    Saskia B. from Mayfield, NSW Australia
  • Too easy!
    Kim B. from Roseville Chase, NSW Australia
  • Don't advertise merchandise you can't supply customer
    Tara S. from ALLAMBIE HEIGHTS, NSW Australia
  • I thought your customer service was excellent. I had forgotten to enter a promo code and you responded promptly and assisted with the change. No questions asked. Would definitely recommend you and use you again
    Elan P. from Caulfield South, VIC Australia
  • Everything is good for me.
    Maneerat B. from Box Hill, VIC Australia
  • The delivery was quick but the back is a lot darker in person than on the site - it's a dark greeny/blue instead of the nice sky blue I wanted
    Tash G. from Melbourne, VIC Australia
  • Excellent communication, made shopping a pleasing
    Ella W. from Gooseberry Hill, WA Australia
  • Home page said 20% off, product says free delivery but when ordering free delivery disappears. Are you trying to annoy your own customers? Buying with rush faster was not "awesome".
    Philip S. from Blaxland, NSW Australia
  • Amazing bags for the things we need today! Nothing to improve just keep producing.
    Lee Jay L. from Collingwood, VIC Australia
  • Fortunately, I knew what backpack I wanted to buy because if not I wouldn't have bought it from your website because of the colour in the picture: It is not at all the colour of the backpack.
    Marlene S. from Paddington, NSW Australia
  • Prompt service, great range, best price I could find by far. My only criticism would be the weight listed in the specs is wrong - the bag is more like 0.9kg than 0.5kg. Not a huge issue though...
    Benjamin E. from Turner, ACT Australia
  • Really easy to navigate website.
    Glenn Q. from Langwarrin, VIC Australia
  • I like the website layout and it's simplicity. I also like your turnover speed which is fairly fast.
    Albert Y. from Griffith, NSW Australia
  • Fast delivery, great deal on my item & would definitely recommend them to friends. Awesome !!
    Mark C. from MULLUMBIMBY, NSW Australia
  • Hi...I think the website is really easy to use and the information about each product eg. size weight etc is the best on any site I've seen. Thanks for a great service.
  • i think rushfaster provide better and faster service then dell computers
    Trieu T. from Sunshine North, VIC Australia
  • Your service is excellent and I never fail to be impressed by the effort your staff puts in to answering questions and offering suggestions. I needed the straps on a backpack measured for length and someone got back to me quickly with options.
    Kerstin S. from GLENORIE, NSW Australia
  • Love the simplicity of purchase, the range of quality products and the speedy delivery. You guys rock
    Peter H. from CHIPPENDALE, NSW Australia
  • I think product info for wallets could be improved with a photo that gives a sense of scale, for example next to a phone or pencil or other standard standard-sized item. I'm happy with the wallet I bought but it is slightly smaller than I had imagined, even though I referred to its dimensions. A lot of bag/wallet retail websites also include a brief video of the item being opened and closed or showing its compartments - this would be extremely helpful!
    Flora W. from Runcorn, QLD Australia
  • Speedy service. Laptop dimensions feature on the website helped me.
    Ian H. from Buderim, QLD Australia
  • your service was excellent
    gerome v. from Kingscote, SA Australia
  • Very good level of communication about the progress of the purchase, dispatch and shipping of the order.
    Steven L. from ELLENBROOK, WA Australia
  • I really like the site. Great, lightweight, easy navigation, lots of product. One thing, I actually signed up for notification of when item would be back in stock, and instead I got a notification that it would be back later than expected, so my notification was cancelled. That was annoying. I still wanted the notification.
    Zoh M. from Paddington, NSW Australia
  • You guys give awesome and cute surprises. Keep it up!
    Samantha M. from Ballajura, WA Australia
  • No, found the process quite efficient
    Karen K. from North Ryde, NSW Australia
  • The product range is what i like the best.
    Spero T. from Clifton Hill, VIC Australia
  • fantastic company so easy to deal with great staff and management :)
    margaret c. from CLAYTON, VIC Australia
  • I liked the speed of delivery, but from a shopping experience perspective, having all the different colours/options as an entirely different page/product was quite painful to wade through - especially when searching for "small wallets".
    Damian H. from Newtown, NSW Australia
  • Very easy to buy, quality products and fast shipping. I also love the pick-up option for those times when I've left shopping until the last minute!
    Melanie D. from Ryde, NSW Australia
  • Fast shipping! Thanks for the lollipop!
    Anika M. from Marsfield, NSW Australia
  • Great Bag and great service!
    James K. from Alexandria, NSW Australia
  • You guys were a great help and answered all of my questions before i made my purchase.
    kristian m. from fairy meadow, NSW Australia
  • Great people, good quality and unbeatable prices!!
    Marco C. from NEWTOWN, NSW Australia
  • Great fast shipping.
    Harrison R. from Stanmore, NSW Australia
    Adrian R. from SEVEN HILLS, NSW Australia
  • Great website made it easy to find and order what I wanted. And it only took 3 days to to receive it in the mail. Excellent service
    Mark M. from Torquay, VIC Australia
  • Responsiveness, desire to help, range of bags and user-friendly website.
    Clare M. from Mosman, NSW Australia
  • Great and fast service as always. I am a previous multiple purchaser but couldn't work out how to update my email address (old one no longer valid), so had to create a new profile with my new email.
    Michelle L. from Neutral Bay, NSW Australia
  • Typically excellent as always.
    William H. from BASSENDEAN, WA Australia
  • Fast delivery and product was just as described. Lollipop was also a nice surprise, thanks!
    Ourania G. from Reservoir, VIC Australia
  • very fast service
    Rod L. from Macksville, NSW Australia
  • Excellent service.
    James H. from WALLSEND, NSW Australia
  • It was great.customer service was really nice and friendly,the phone call on the next day after the purchase was definitely a great thing to do guys.very satisfied with the description and will be back again for sure.
    Daniel O. from Collingwood, VIC Australia
  • Prompt dispatching. Easy to use website. Confidence in receiving packages in stated timeframe.
    Melina F. from Wheelers Hill, VIC Australia
  • Prompt, helpful responses to questions, very fast shipping. Thanks guys.
    Thomas C. from Safety Bay, WA Australia
  • Nice easy to follow website and product arrived promptly after ordering.
    Brian S. from Murray Bridge, SA Australia
  • Easy to navigate website, Prompt reply through email and quick delivery. Overall is a great experience buying the laptop bag from Rushfaster...Keep up the goodwork
    Pui Gee L. from Canning Vale, WA Australia
  • I am happy with what I bought. I could have used a little more info on the bag. You guys did a decent job but I could get all that info on google and the manufacturers site. It would be useful to add internal volumes of main compartment, more dimensional sizes. maybe a few more images of actual use of the bag, one with it on someone.
    Iain S. from Deakin, ACT Australia
  • Quick delivery and excellent communication after order had been placed
    Kalvan R. from Kangaroo Point, QLD Australia
  • Good reliable service, trustworthy seller.
    Bronwyn R. from Ringwood, VIC Australia
  • Totally brilliant. Free express shipping because you were 1 day late with shipping. Thanks.
    Alexandra C. from Kingston, TAS Australia
  • Photos and dimensions were really helpful and gave an accurate impression of the product.
    Bronwyn W. from Osborne Park DC, WA Australia
  • Great phone service and fast delivery with reliable returns policy - thanks.
    Bronwyn R. from Ringwood, VIC Australia
  • have always loved the fact that I get one email rather than get bombarded
    Matt C. from Carnegie, VIC Australia
  • Prompt delivery and site wide specials were excellent.
    Paul H. from East Melbourne, VIC Australia
  • I liked your competitive pricing and fast 3 day shipping.
    Sally J. from Sydney, NSW Australia
  • Fantastic service and quick delivery.
    Donald C. from Point Cook, VIC Australia
  • Loved the website and happy that I caught the sale. In this case I had researched the bag already and was glad to find an Australian store that stocked it (delivery from the US was going to cost $70 or so). It's great that there's so many different photos of the bag. This video was what sealed the deal - despite being jittery to watch, it really demonstrated how much the bag fit - The only thing was - I was a bit confused whether this bag was right handed / left handed as on the US Chrome website when purchasing, you select which option you want. Perhaps it's worth just popping a note on the website that the bag is setup as right handed? Anyway, thanks for stocking such cool bags and having such super awesome quick delivery - meant I got to play with my new toy sooner!)
    Yvonne P. from Maroubra, NSW Australia
  • Being able to make an offer on a product is a brilliant addition to an online store. I will definitely make use of your store again. Speedy delivery to regional areas is also a great thing.
    Mark F. from Orange, NSW Australia
  • good delivery and very frequent tracking updates. Overall I am very impressed with the service.
    Josh H. from Wavell Heights, QLD Australia
  • The delivery time was awesome and the product was just as my expectations, even better :D I already recommended this service to my friends
    Liz A. from Toowong, QLD Australia
  • Ensure colours in photo are as close as possible a colour match to the product
    K T. from Melbourne, VIC Australia
  • easy to search, easy to buy, great layout of website, really thorough FAQ's. just very easy all round
    Neva S. from WANGARATTA, VIC Australia
  • Fantastic. Everything about the whole experience. Great website, fast delivery, product is exactly as described. Nice touch adding the Chuppa Chup.
    Jane C. from Alexandria, NSW Australia
  • Fast service. Quality products. Nice work.
    Alex O. from Townsville, QLD Australia
  • Outstanding customer service. Louis could not have been more helpful. His communication was fantastic & my replacement product arrived extremely quickly. I would definitely recommend & order from you guys again. A very happy customer!
    Daniel S. from Darlinghurst, NSW Australia
  • Outstanding customer service. Louis could not have been more helpful. His communication was fantastic & my replacement product arrived extremely quickly. I would definitely recommend & order from you guys again. A very happy customer!
    Daniel S. from Darlinghurst, NSW Australia
  • Very easy transaction, fast response to enquiry, nice bloke to talk to on the phone. Will be dealing again
    John D. from PARKDALE, VIC Australia
  • I think you run a great company, excellent response time via email, quick delivery and ease of returns is impressive. I also think the range of products available is good but could be greater? That's about it. Thank you and look forward to buying more from you in the future.
    Serge N. from Rosanna, VIC Australia
  • Great website, but would like to see more high end, premium brands.
    Richard W. from Bowen Hills, QLD Australia
  • Very helpful staff. Even though I had a problem with the item purchased I would buy again from you.
    gai w. from BRISBANE, QLD Australia
  • Over the past few years I have spent over $1000 on Rushfaster. I think you have an amazing site. I would like to see more for iPhone and iPad.
    Amanda M. from PADSTOW, NSW Australia
  • wouldn't change a thing. love the site, love the service. totally worked for me.
    Ken F. from Penrith, NSW Australia
  • price match and quick delivery
    Andy H. from St Ives Chase, NSW Australia
  • Very fast, came sooner than I expected, took less than 2 days. Would buy again.
    Kenny H. from Melbourne, VIC Australia
  • Extremely quick dispatch and delivery. Great choice of items available.
    Anthony C. from Lutwyche, QLD Australia
  • I loved the "make an offer" feature. Seamless transaction - would certainly use the site again!
    Stacie R. from ALLAWAH, NSW Australia
  • Louis is a legend! Excellent service to gain for me a product that is hard to find. Thanks!
    Steve T. from Trevallyn, TAS Australia
  • A really easy experience. I was emailing a guy called Louis about my bag and he was really helpful. Great experience.
    Peter K. from BALGOWNIE, NSW Australia
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